HR & Operations Specialist
Laude Institute· Operations
San Francisco, CA$110k - $145k + equityFull-timePosted 1mo ago
About the role
HR & Operations Specialist at Laude, a research organization, responsible for connecting HR, Finance, and operations; manages payroll, benefits, vendor/financial operations, contractor relationships, compliance, and internal documentation; supports policy development and cross-functional initiatives.
Responsibilities
- Manage the end-to-end payroll lifecycle, including processing, multi-state compliance, filings, and employee pay-related inquiries
- Administer employee benefits programs via Rippling, including health, dental/vision, and life, open enrollment, life-event changes, and day-to-day carrier coordination
- Own payroll-related onboarding and offboarding, ensuring seamless transition of benefits and system access
- Serve as a go-to resource for employees with HR and benefits questions
- Drive employee policy development, maintenance, and compliance, including handbook distribution and acknowledgment tracking
- Maintain and continuously improve the HRIS, ensuring employee data is accurate, well-organized, and audit-ready.
- Manage People Ops documentation, processes, and internal resources, such as FAQs and process guides, to support a positive employee experience.
- Manage accounts payable end-to-end via Ramp Bill Pay, synced with Xero: invoice processing, approval workflows, and timely payment
- Administer and manage the company Ramp account, cards, approvals, receipt matching, and reporting for employee expenses
- Support the Finance lead with budget tracking, spend reporting, and month-end reconciliation
- Assist with payroll cash flow planning, including tracking upcoming payroll debits and bonus obligations
- Manage performance bonus tracking and payment distributions
- Manage vendor and contractor relationships end-to-end: onboarding, contracts, W-9/W-8 collection, payment setup, invoicing, and annual 1099 filings
- Manage and maintain company business insurance policies, including renewals, COIs, and broker relationships
- Serve as the primary liaison for the ops mailbox, triaging and resolving incoming requests or routing them to the right owner
- Keep Google Drive organized and maintain shared mailboxes
- Maintain organized, audit-ready records across HR, vendor, and financial documentation
- Support the Head of Operations and Finance Lead on cross-functional initiatives as the company scales
- Ensure ongoing operational compliance, including I-9 verification and state-specific labor law postings
- Identify opportunities to improve and document operational processes
Qualifications
- 4+ years of experience in HR/benefits administration, operations, or a similar hybrid role
- Hands-on experience with payroll, accounts payable, expense management, and vendor/contractor coordination
- Experience managing 1099 filings and W-9/W-8 collection for contractors
- Tools & Systems: Experience with Xero, Ramp, Rippling, and Google Workspace strongly preferred
- Experience supporting or working alongside a Finance function (budget tracking, reporting) a plus
- Highly organized, detail-oriented, and comfortable managing multiple workstreams at once
- Strong communicator who can be a trusted point of contact for employees and outside vendors alike
- Discretion and good judgment when handling sensitive employee and financial information
- Bachelor's degree or equivalent practical experience
Skills
Required:Payroll managementBenefits administrationHRIS administrationAccounts payable & finance supportVendor & contractor managementDocument and process management
Benefits
- Comprehensive health, dental, vision, and life insurance
- 401(k)
- Unlimited PTO
- Paid parental leave
Last updated Sep 17, 2026. Interested? Apply on the company site.
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