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Data Center Capacity Manager

Meta· Data Center Operations
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Kansas City, MO$160k - $223kFull-timePosted 1mo ago

About the role

Manager of the Capacity Team leading rack capacity planning and delivery across global data centers, blending strategic leadership with hands-on technical execution to improve efficiency, reliability, and risk management at scale.

Responsibilities

  • Provide oversight of the capacity function across multiple sites in a geographical area
  • Distribute the capacity workload based on projections, OKRs, and KPIs across skill-sets, people resources, and company priorities
  • Work with FieldOps leaders and engineers to ensure on-time delivery with partners of rack SLAs, ensuring throughput objectives are met
  • Manage stakeholder communications and represent the team in XFN leadership meetings
  • Ensure standard Methods of Procedure (MOPs), Runbooks, standard procedures and practices are consistently followed to achieve successful deployment metrics
  • Effectively cascade strategic organizational goals to ensure alignment for team and individual goals
  • Cultivate a collaborative and high-performing team and ensure accountability for successful new employee on-boarding
  • Build and sustain an effective global organization that can scale for the future and lead by example encouraging team collaboration around the world
  • Manage team of engineers responsible for ensuring stable compliant delivery of capacity, including monitoring KPIs/SILs, triaging incidents, and driving root-cause analysis
  • Sustain a proactive highly action oriented team via ongoing engagement around team member responsibilities, priorities, performance expectations, and development planning to optimize an individual's performance
  • Attract top talent and fill gaps in the existing team quickly to accommodate growth
  • Structure teams and working groups to optimize for delivery of business outcomes, set clear expectations, establish operational guardrails, and build a team emphasizing ownership, collaboration, and continuous improvement
  • Create, maintain and enforce Standard Operating Procedures, runbooks, provisioning workflows, and acceptance criteria ensuring all processes adhere to Meta-wide best practices in design, security/compliance, and reliability
  • Support internal customers and vendors, ensuring that capacity delivery meets their needs proactively across global sites
  • Own the planning and execution of the organizational-level roadmap and strategy to deliver business outcomes
  • Provide root cause analysis and corrective action leadership to resolve issues across infrastructure, architectures and hardware platforms
  • Represent the organization and manage interaction with third parties such as hardware, facilities vendors, logistics and managed service partners
  • Lead highly cross-functional infrastructure projects and programs in a matrix organization covering data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering
  • Communicate cross-functionally across various teams, organizations and internal and external stakeholders, at all levels of the organization
  • Initiate and lead strategic initiatives driving efficiency, innovation, and standardization of network infrastructure within the data center environment
  • Drive improvements in technical references/standards, design processes, and training documentation
  • Support automation and tooling initiatives to drive consistency and efficiency in all aspects of infrastructure design, deployment, and operations
  • 20% domestic and international travel required to data centers managed

Qualifications

  • Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related technical discipline, or equivalent practical experience
  • 5+ years of direct experience managing engineers and organizations
  • 7+ years of work experience with designing and deploying large-scale data center connectivity infrastructure
  • Thorough knowledge of structured cabling and infrastructure, including design and installation best practices, industry standards, application, and limitations
  • Working knowledge of fault tolerant critical infrastructure used for supporting network and compute hardware in a high availability environment
  • General knowledge of the data center design, construction, and start up/commissioning processes
  • Experience leading cross-functional teams through partnership and driving large-scale data center or similar infrastructure design initiatives
  • Track record of solving problems, setting strategic direction, executing tactically, and achieving measurable outcomes
  • Demonstrated experience to work effectively in an ambiguous environment and collaborate with global cross-functional teams to develop and execute plans that address evolving business needs
  • Proficiency with workload scoping, prioritization, delegation and multitasking
  • Demonstrated skills in written and verbal communication; ability to successfully present concepts to variety of stakeholders
  • 7+ years of direct experience understanding and influencing network and server architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements
  • Experience successfully collaborating across a global team and with cross-functional partners (e.g. physical infrastructure, engineering, strategy, security, logistics) at all levels
  • Experience managing from the front to prioritize and drive the greater mission forward by translating strategy into results
  • Direct experience in operational compliance, environmental health and safety, physical and logical infrastructure security, and/or business continuity disciplines
  • 10+ years of direct experience working within global network or infrastructure operations, deployment, design/engineering and/or support teams
  • 5+ years of direct experience working within varied infrastructure environments, such as data centers, colocation facilities, or corporate campuses
  • 5+ years of experience partnering with hardware, ITAD, logistics, facility, security and colocation vendors
  • Experience identifying and managing key metrics, such as SLA/KPIs, to evaluate success and validate the business impact of capacity services

Skills

Required:Capacity planningStakeholder managementProject/program management

Benefits

  • + bonus + equity + benefits (as listed; compensation details provided)
Last updated Oct 23, 2026. Interested? Apply on the company site.

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