Customer Success Manager
About the role
Be the trusted partner for practice owners and office managers. You'll onboard new practices, run revenue reviews, surface wins, and make sure every customer feels the difference of having billing handled. Healthcare or RCM background a big plus.
Responsibilities
- Onboard new practices
- Run revenue reviews
- Surface wins for customers
- Ensure customers experience value from Taiga's billing services
- Partner with practice owners and office managers to optimize success
Qualifications
- 3+ years of experience in customer success or a related field
- Healthcare or RCM background a big plus
- Hybrid work setup in San Francisco, CA with remote options in the US
Skills
Benefits
- Base salary of $140,000 to $180,000 per year
- Hybrid in San Francisco, CA
About Taiga
Fullstack medical billing service
Taiga automates medical billing for doctor's offices. A doctor uploads their visit data, our AI figures out the right billing codes, checks the claim for errors, and submits it to insurance, dealing with any denials. Faster billing, fewer rejected claims, less busywork. We're Nanda and Adam, friends since 3rd grade. Both of our parents are doctors with their own practices, and billing was always a source of stress and lost revenue for them. We want providers to treat patients while we handle the rest.
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