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IT Operations Engineer, Asset Management

Anthropic· Security
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Hybrid (San Francisco, CA), Hybrid (New York, NY), Hybrid (Global)$180k - $230kfull-timePosted 4w ago

About the role

IT Operations Engineer to develop and manage Anthropic's global asset management and hardware lifecycle program across multiple offices,ownership of inventory through disposal, and corporate mobile program alongside vendor relationships and process automation.

Responsibilities

  • Develop the global asset management strategy: the lifecycle model, the data we keep on every device, and how each office executes against it
  • Select, implement and administer the asset management tool, define its data model and integrations, and partner with IT Engineering where the work needs platform-level access
  • Contribute to and develop the processes on-site engineers in each office execute against, including the storage room process
  • Support the evaluation and onboarding of a hardware lifecycle services vendor and, once in place, run the day-to-day relationship
  • Establish the inventory of record across systems and keep it accurate, from receiving through disposal: every device, its state, its location, and who has it
  • Run audits of who-has-what and reconcile physical counts against the system of record
  • Manage demo, loaner, and travel device inventories, ensuring devices are accurately tracked through complex logistical deployments
  • Maintain up-to-date inventory counts and make strategic purchasing decisions in support new hire onboarding and peripherals stock levels
  • Support hardware purchasing through our reseller and vendor relationships, working from the refresh calendar
  • Build out the refresh calendar and advance it across offices
  • Reconcile purchase orders, deliveries and invoices with Accounting and vendors so that what was ordered, received, and billed line up
  • Develop device collection and recovery workflows: offboarding returns, refresh swaps, remote-employee returns and the BPO fleet, including the shipping and tracking that goes with them
  • Build the e-waste program: certified recycling and secure disposal partners in each region, data destruction records, and the chain of custody from collection to certificate
  • Handle equipment under legal hold or other chain-of-custody requirements
  • Provision, track and recover the device fleet for our BPO partners, and be the day-to-day hardware contact for those vendors
  • Run day-to-day operations for the corporate mobile program and write its runbook
  • Manage deployment, break-fix, and carrier relationships associated with a mobile device fleet
  • Identify repetitive work throughout the operation and automate it with the tools at hand (scripts, systems integrations / connectors, AI tools)

Qualifications

  • Implemented an asset management and lifecycle program for a multi-office fleet, from spreadsheets or nothing to a system of record
  • Selected or implemented an asset management platform such as Jira Assets, Snipe-IT or similar, and developed the data model
  • Ran an e-waste or secure disposal program with certified partners and chain-of-custody records
  • Managed reseller or vendor relationships for hardware purchasing and asset disposal
  • Written runbooks, how-to guides and knowledge base articles
  • Able to route platform work to IT Engineering, policy to the Endpoint pod, and budget to Finance

Skills

Required:Asset managementAsset management platformInventory auditing
Nice to have:Vendor managementAutomation

Benefits

  • Competitive compensation
  • Optional equity donation matching
  • Generous vacation and parental leave
  • Flexible working hours
  • Office space for collaboration
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Anthropic

building reliable, interpretable, and steerable AI systems

Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems.

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