Product Operations Specialist, Air Defense C2
Anduril· AFS : Air Defense Engineering : IBCS-M
Irvine, CA$112k - $149kFull-timePosted 4w ago
About the role
Product Operations Specialist on the Air Defense C2 team responsible for maintaining and improving the operational backbone that connects deployed fleet to build, ship, and sustain teams; turns field failures and readiness signals into structured, prioritized insights for engineering, product, and program stakeholders.
Responsibilities
- Support the Feedback Loop & Voice of the Field: turn field failures, RMAs, readiness signals, and deployment friction into structured, prioritized feedback; coordinate RCCA with engineering; surface insight for product roadmap and program decisions.
- Maintain the Single Source of Truth, Data & Reporting: own real-time source of truth for Air Defense C2 compute (status, location, configuration, lifecycle); build/maintain readiness, reliability, and sustainment metrics; identify trends and surface recommendations.
- Maintain & Improve Process and Tooling: keep SOPs and tracking-system workflows (Salesforce, JIRA, Airtable, Slack, Oracle/Odoo) aligned with hardware reality and scalable as the program grows.
- Support Program Scalability & Fulfillment: partner with Deployment Operations, Special Projects, and C2 team to translate requirements and forecasts into actionable fulfillment and sustainment plans; execute projects to reduce deployment/O&S friction.
- Coordinate Incident Triage: act as operational contact for issues affecting deployed C2 hardware; triage, coordinate resolution, escalate to engineering; hands-on troubleshooting as needed (log review, basic Linux CLI, hardware swaps).
Qualifications
- Bachelor’s degree, or equivalent professional experience
- 2+ years in product operations, technical operations, program/product support, or similar in fast-paced startup, hardware, or logistics
- Ability to turn operational/field data into insights and recommendations for cross-functional decisions
- Strong cross-functional communication across product, engineering, business, and sustainment
- Experience working with integrated systems (Oracle ERP, Odoo, Salesforce, JIRA, Slack)
- Excellent written, visual, and verbal communication skills
- Willingness to travel up to 25%
- Ability to obtain and maintain a U.S. Secret security clearance
- On-site work at Anduril Irvine, CA at least 3 days per week
Skills
Required:Feedback loop management
Nice to have:Data storytelling and dashboardsLinux CLI
Benefits
- Comprehensive, competitive benefits package (available at little to no cost to employees) – see Explore Our Benefits link in posting.
Last updated Sep 23, 2026. Interested? Apply on the company site.
About Anduril
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