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Lead Production Technician

Anduril· Connected Warfare : ECC - Voyager Engineering : Quality & Test
Apply on company site
Dublinfull-timePosted 4w ago

About the role

Lead Production Technician responsible for end-to-end returns and repairs process for Voyager products, building and leading the RMA function and team, coordinating across SAP and production systems, and driving turnaround time improvements.

Responsibilities

  • Own RMA deliverables end to end — from in/out processing of field returns through test, repair and return shipment, including tracking of returns internally and externally
  • Build and lead the RMA function and team — defining the processes, tooling and metrics, and coaching and developing the people who run them
  • Test, diagnose and repair returned product using standard test procedures — troubleshooting customer and production issues, and implementing fixes or escalating through internal processes as required
  • Produce the customer-facing outputs of the process — quotations for out-of-warranty repairs and repair reports supplied to customers
  • Keep RMA data and documentation accurate and current — data management in SAP, test results accurately documented and reported to Test & Quality, and process documentation updated in a timely manner
  • Own turnaround time and reporting metrics for the RMA function, and drive improvement against them
  • Keep stakeholders aligned — continually update customers, production and R&D on progress, attend RMA meetings with US-based customer success teams, and plan internal RMA team updates and communications
  • Source material for CM shortages from our supplier base and represent RMA in production meetings

Qualifications

  • Minimum 4 years previous relevant experience
  • Proven ability to build and lead a function or team - setting up processes from scratch, and mentoring and developing others
  • Strong analytical and problem-solving skills
  • Proactive, with the ability to work with minimal supervision
  • Methodical approach to testing with great attention to detail
  • Ability to plan, organise and clearly document work
  • Flexible approach
  • Must be authorised to work in Ireland.

Skills

Required:RMA process ownershipTeam leadership
Nice to have:SAP

Benefits

  • Highly competitive equity grants included in the majority of full time offers; and are considered part of Anduril's total compensation package
  • top-tier benefits for full-time employees, including health, recovery, and other supports
  • comprehensive, competitive benefits package (available at little to no cost to employees)
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Anduril

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Company profileWebsite

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