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Product Designer, Payments

Whatnot· Payments
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Hybrid (San Francisco, CA), Hybrid (New York, NY), Hybrid (Los Angeles, CA), Hybrid (Seattle, WA), Hybrid (Remote (US))$153k - $235kFull-timePosted 4w ago

About the role

Product Designer to shape the checkout, payout, wallet, and incentive experiences for Whatnot’s live commerce payments at scale. You’ll partner with cross-functional teams to design money movement experiences across web and mobile, including payment flows, wallet systems, and recovery paths for failed payments and disputes.

Responsibilities

  • Design payment and value experiences across checkout, payouts, wallet, refunds, credits, coupons, gift cards, and emerging balance products on web and mobile.
  • Translate payment infrastructure, compliance, tax, and financial integrity requirements into intuitive product experiences.
  • Design both happy paths and recovery flows: failed payments, pending states, payment method switching, seller visibility, and resolution.
  • Create wireframes, prototypes, and polished product experiences for ambiguous, high-stakes money movement problems.
  • Help unify fragmented payment experiences across live, marketplace, tips, offers, and other purchase surfaces.
  • Use data, research, and experimentation to improve conversion, reduce payment friction, and increase buyer and seller confidence.
  • Contribute to the design system while advocating for accessibility, inclusivity, and scalable global patterns.
  • Design for live shopping constraints, where speed, clarity, and trust matter across auctions, flash sales, subscriptions, and other high-throughput moments.

Qualifications

  • 5+ years of experience in Product Design with a strong portfolio of shipped work.
  • Strong interaction and systems thinking—you can untangle complex flows and design for edge cases
  • Expertise in design and prototyping tools (e.g. Figma, Protopie, Framer, etc.).
  • Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
  • Proven experience designing zero-to-one products or new platforms, demonstrating your ability to thrive in ambiguous environments and define new product spaces.
  • Experience in e-commerce, marketplace platforms, or supply chain management is a plus.

Skills

Required:Product designInteraction designDesign systemsPrototyping tools

Benefits

  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Care benefits
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Whatnot

Whatnot is the largest livestream shopping platform in the U.S.

Whatnot is the largest livestream shopping platform in the U.S., connecting buyers and sellers in real-time across any category – from collectibles like trading cards to comics, fashion, sneakers, and more.

marketplacee-commerce
Company profileWebsite

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