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Marketing Operations Manager, Growth Marketing

Whatnot· Marketing Strategy & Operations
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Hybrid (Los Angeles, CA / New York, NY / San Francisco, CA)$140k - $155kFull-timePosted 4w ago

About the role

Role within the Marketing Strategy & Operations team focusing on the operational layer behind Whatnot’s paid creative engine, including workflows, reporting, tooling, automation, and vendor infrastructure to enable high-volume, globally scaled paid creative while preserving brand fit and signal.

Responsibilities

  • Process improvement and operating systems. Audit and redesign the operational systems behind Growth Marketing, improving reporting, measurement, tooling, campaign workflows, and decision-making processes to increase speed and effectiveness.
  • Creative performance analysis. Analyze creative performance across paid channels to understand what drives business outcomes, identify winning patterns, and partner with Growth Marketing to improve testing strategy.
  • Cross-functional operating rhythm. Sit at the seam between Performance Marketing, Influencer, and in-house Creative teams. Drive alignment, make tradeoffs visible, and escalate when needed.
  • Reporting & creative performance measurement. Own the data infrastructure that powers Growth Marketing (Airtable, Sigma, Snowflake), partnering with Data to build scalable dashboards and reporting frameworks, automate reporting, improve data quality, define how paid creative performance is measured, identify trends across channels, and translate insights into actionable recommendations that drive creative investment, experimentation, and faster decision-making.
  • Lead cross-functional operational initiatives end-to-end. Scope the problem, build the plan, drive execution, report results. Be the DRI when a structural problem (localization, brand-fit auditing, attribution across creative variants) doesn't yet have one.
  • Net-new problems. As paid scales globally, you'll be the person solving the structural questions nobody's solved yet.

Qualifications

  • 4+ years of experience within performance marketing & operations at a high-growth consumer company.
  • Strong analytical judgment. Comfortable with performance data directly (SQL, BI tools, spreadsheets, ad platforms, or creative analytics tools). Familiar with CAC, ROAS, LTV, PBP, incrementality, and creative fatigue; able to design measurement frameworks where none exist.
  • Track record of building or rebuilding a system that scaled (e.g., tagging taxonomy, asset workflow, creative testing framework, automation pipeline, or reporting system).
  • Strong project management instincts for complex cross-functional initiatives.
  • Clear written communication to translate messy reality into actionable one-page recommendations.
  • Operational instincts at scale with experience handling localization, brand drift, creative velocity, asset tracking, and attribution noise.
  • Comfort with ambiguity and ability to convert vague problems into practical systems.
  • Bias toward speed and iteration.

Skills

Required:Performance marketing analyticsData instrumentation & dashboardsCross-functional program managementCommunication & storytelling
Nice to have:Localization & attribution

Benefits

  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Home office setup allowance
  • Monthly allowance for cell phone and internet
  • Care benefits
  • Monthly allowance for wellness
  • Annual allowance towards Childcare
  • Lifetime benefit for family planning (adoption or fertility expenses)
  • Retirement; 401k offering (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave: 16 weeks paid + one month gradual return to work
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Whatnot

Whatnot is the largest livestream shopping platform in the U.S.

Whatnot is the largest livestream shopping platform in the U.S., connecting buyers and sellers in real-time across any category – from collectibles like trading cards to comics, fashion, sneakers, and more.

marketplacee-commerce
Company profileWebsite

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