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Product Designer, Trust & Risk

Whatnot· Design
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Hybrid (Remote / US hubs)$153k - $235kFull-timePosted 4w ago

About the role

Product Designer to join Whatnot's Trust & Risk team to design scalable systems that protect buyers and sellers, reduce fraud, and support enforcement and user education across the live marketplace. Role involves end-to-end experiences, cross-functional collaboration, and contributing to design systems with a focus on accessibility and user trust.

Responsibilities

  • Design end-to-end experiences that protect marketplace integrity while minimizing friction for legitimate users
  • Collaborate with cross-functional teams to translate complex policies, workflows, and risk signals into intuitive product experiences
  • Create wireframes, prototypes, and polished visuals that bring clarity to ambiguous Trust & Risk problems
  • Design experiences that make enforcement decisions feel clear, fair, human, and actionable
  • Support internal teams who review reports, moderate content, investigate fraud, and resolve user issues through efficient, usable tooling
  • Contribute to the broader design system while advocating for accessibility and inclusive user experiences
  • Use data, research, and feedback to improve existing tools and identify new opportunities to reduce harm and build user trust

Qualifications

  • 5+ years of experience in Product Design with a strong portfolio of shipped work
  • Strong interaction and systems thinking—you can untangle complex flows and design for edge cases
  • Expertise in design and prototyping tools (e.g. Figma, Protopie, Framer, etc.)
  • Deep understanding of user experience design principles and methodologies, including user research, wireframing, prototyping, and usability testing
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
  • Proven experience designing zero-to-one products or new platforms, demonstrating your ability to thrive in ambiguous environments and define new product spaces
  • Experience in e-commerce, marketplace platforms, or supply chain management is a plus

Skills

Required:Product DesignInteraction Design & Systems ThinkingPrototyping & WireframingCommunication & Collaboration
Nice to have:User Research & Usability Testing

Benefits

  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
  • Care benefits
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
  • Parental Leave
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Whatnot

Whatnot is the largest livestream shopping platform in the U.S.

Whatnot is the largest livestream shopping platform in the U.S., connecting buyers and sellers in real-time across any category – from collectibles like trading cards to comics, fashion, sneakers, and more.

marketplacee-commerce
Company profileWebsite

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