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Solutions Engineer

Scale Army· Sales
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RemoteFull-timePosted 4w ago

About the role

Technical practitioner in pre-sales and delivery orchestration, responsible for in-depth technical discovery, live build sessions with executives, and authoring the 90-day technical roadmap that converts paid diagnostics into embedded pods.

Responsibilities

  • Technical discovery inside client environments
  • Map unfamiliar mid-market stacks fast (CRM, ERP, finance tools, home-grown spreadsheets, undocumented automation)
  • Run deep-dive protocol during Intensive sessions (screen-share, data-structure probing, integration surface mapping)
  • Own data-collection instruments (interview guide, screen-share protocol, process inventory)
  • Operate safely in regulated or sensitive contexts (de-identified exports or synthetic datasets)
  • Pre-build scaffolding for executive use cases to deliver a clickable first version in under an hour
  • Debug live during first-time-builder sessions without embarrassing executives
  • Calibrate demos to reveal gaps clearly and avoid overpromising
  • Author end-to-end 90-day technical roadmap with outcomes, sizing, sequencing, prerequisites, and team composition
  • Design roadmaps to fit the delivery model (half foundation, half client-specific outcomes)
  • Consult delivery engineers on feasibility prior to presentation
  • Pass internal feasibility-and-margin gate and ensure honest scoping
  • Arm the presentation so roadmaps sell without the presenter in the room
  • Develop fast proofs-of-concept on client data when needed
  • Maintain the opportunity library with reusable patterns
  • Contribute to the diagnosis system and fix data-stack issues
  • Support engineering hiring via live assessments
  • Observe and co-score technical interviews to help build the delivery bench
  • Support and mentor enablement activities (bootcamps, workshops)
  • Contribute to security/compliance considerations (data processing, synthetic data)
  • Mentor or teach internal enablement activities
  • Spanish or Portuguese for internal collaboration (advanced)

Qualifications

  • Client-facing engineering experience (4+ years) as a solutions engineer, sales engineer, technical consultant, or full-stack engineer with non-technical stakeholders
  • Hands-on AI build depth: shipped solutions with LLM APIs, agent frameworks, retrieval pipelines, workflow automation; strong GitHub or live product evidence
  • Ability to map unfamiliar business systems quickly (CRM, ERP, spreadsheets, APIs)
  • History of accurate scoping with at least one example of scope reduction or refusal
  • Strong business-writing skills: roadmaps readable by non-technical executives
  • Professional fluency in English (spoken and written)
  • Willingness to work US business hours aligned to client time zones
  • Comfort with operating in regulated environments and handling data responsibly

Skills

Required:Technical discovery and requirements gatheringLive build and facilitationRoadmap design and authoringExecutive communication and writingAI/build with LLMs

Benefits

  • Note: Benefits are not explicitly listed in the description; include only what is present if available. The text does not enumerate benefits, so this field is omitted.
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Scale Army

Global Staffing for Marketing & Sales Growth

Scale Army sources, vets, and deploys high-performing marketers and sellers, helping meet growth targets with nearshore talent, month-to-month contracts, and fast onboarding.

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