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Pricing & Order Operations Analyst

Fivetran· Strategy & Operations Department
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Hybrid (Denver, CO)$104k - $124.8kPosted 4w ago

About the role

Pricing & Order Operations Analyst at Fivetran. Hybrid role based in Denver, CO, supporting pricing operations, QTC release validation, and order execution. Collaborates with Order Operations & Monetization, IT business systems, Pricing Operations, Sales, and Deal Desk to ensure pricing and order processes are tested, validated, and ready for production.

Responsibilities

  • Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows.
  • Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
  • Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows.
  • Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior.
  • Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria.
  • Participate as a Pricing and Order Operations subject-matter expert in UAT, execute assigned test cases, and collaborate with GTM subject-matter experts.
  • Develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management.
  • Document test results and defects with traceability from business requirement to test outcome, and provide domain-specific readiness input through UAT sign-off process.
  • Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.
  • Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation and e-signature routing, booking rules, marketplace offer configuration, and the booking-to-order handoff.
  • Partner with IT’s business systems team and the Proposal-to-Order Lead to keep order operations rules aligned with upstream pricing and downstream billing and revenue systems.
  • Ensure signature packets and marketplace offers accurately reflect the underlying order and pricing terms before execution.
  • Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers, escalating systemic problems to the appropriate system owner.

Qualifications

  • 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes.
  • Working knowledge of Salesforce CPQ and order management or billing systems, with ability to read and understand configuration logic.
  • Strong attention to detail and comfort performing structured, repeatable testing work.
  • Comfort using conversational AI tools—such as Claude, ChatGPT, or internal chatbots—to support daily and project work, with sound judgment about when human review or decision-making is necessary.
  • Clear written communication skills, with the ability to document test cases, defects, and sign-off criteria for technical and business audiences.
  • A proactive, organized approach, with the ability to work across IT, Pricing and Order Operations, and Sales and Deal Desk with minimal oversight.

Skills

Required:Pricing operationsOrder operationsSalesforce CPQUAT testingDocumentation & sign-off

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to a mental health platform for care and resources for covered employees and dependents
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Fivetran

Moving data. Powering innovation.

Effortlessly centralize all the data you need so your team can deliver better insights, faster.

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