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Sr. IT Systems Administrator, IT Applications

SpaceX· Information Technology - Corporate
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McGregor, TXFull-timePosted 4w ago

About the role

Senior IT Systems Administrator and SME for collaborative platforms (Atlassian suite) responsible for designing, building, and supporting integrations between SaaS tools, CRM, ERP, billing systems, and internal apps, with emphasis on API/GraphQL/webhooks, security, monitoring, and Atlassian upgrades in large Linux environments.

Responsibilities

  • Collaborate directly with customers and stakeholders to gather requirements, troubleshoot issues, and ensure successful delivery of the project(s)
  • Create and maintain detailed technical and user-facing documentation for the internal team and end users
  • Understand how to integrate other applications integrate with each other
  • Design, build, and maintain integrations using RESTful APIs, GraphQL, and webhooks to connect SaaS platforms and internal systems
  • Integrate business applications (CRM, ERP, billing, etc.) with a focus on data mapping, transformation, and real-time synchronization
  • Identify integration opportunities that improve efficiency, automate processes, and reduce manual work through deep understanding of operational workflows
  • Apply API & security best practices including authentication (OAuth, API keys), error handling, monitoring, and ensuring secure, scalable, and reliable integrations
  • Integrate alerting and monitoring to ensure the application and the services are performant and reliable
  • Support the Atlassian application stack which includes: Jira Software, Jira Service Management, and Confluence including creation and management of custom complex projects, workflows, schemes, custom fields, and security schemes
  • Serve as one of the SMEs of Atlassian stack which comprises of: Jira, Jira Service Management, Confluence, and more
  • Support and resolve issues with collaborative applications such as Jira/Confluence
  • Develop, test, and deploy upgrades for collaborative applications such as Jira/Confluence

Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, or related technical discipline and 3+ years of hands-on experience designing, implementing, and managing applications in large enterprise environments; OR 5+ years of hands-on experience designing, implementing, and managing applications in large enterprise environments in lieu of a degree
  • Experience designing and implementing API integrations (REST, GraphQL, webhooks)
  • Experience with scripting (such as Groovy, Python, or Java)

Skills

Required:API design and integrationScriptingAtlassian administration
Last updated Sep 23, 2026. Interested? Apply on the company site.

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