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Supervisor, Security Protective Operations Center

SpaceX· Security - Memphis
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Hybrid (Memphis, TN)Posted 4w ago

About the role

Oversee the daily operations of the Memphis Security Protective Operations Center (SPOC), ensure facilities and personnel safety and operational readiness, and collaborate with SPOC teams nationwide. Lead SPOC operations, uphold standards, mentor staff, and coordinate with internal stakeholders and external vendors.

Responsibilities

  • Report to the SPOC Manager and demonstrate diplomacy, flexibility, and adaptability.
  • Oversee security programs, projects, protocols, and policies at the direction of the SPOC Manager; ensure consistent execution of new duties and timely completion of all requests.
  • Supervise, mentor, and develop personnel, including conducting performance reviews and identifying/recommending training as needed.
  • Maintain in-depth technical knowledge of all SPOC tools (Everbridge, Ambient, Dataminr, Ontic, Genetec, etc.) and serve as an administrator for these systems.
  • Identify opportunities and risks, dive deep into issues, and partner with internal and external teams to implement solutions. Deliver routine metrics and insights on Memphis-site incidents and recommend effective changes to leadership.
  • Communicate clearly with senior management and organizational leaders to align on security priorities and direction.
  • Demonstrate a thorough understanding of the Memphis organizational chart, including key leaders who must be notified during emergencies.
  • Identify all Memphis/Mississippi locations by address and map.

Qualifications

  • High school diploma or equivalency certificate
  • 6+ years of combined experience in one or more of the following: 4+ years in a Security Operations Center; 4+ years as a security officer, military, or law enforcement professional; 1+ years in SpaceX or SpaceXAI GSOC environment

Skills

Required:Security Operations Center (SOC) experienceTeam leadership and supervisionSPOC tools administration
Last updated Sep 23, 2026. Interested? Apply on the company site.

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