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Manager, Technical Training

SpaceX· Technical Training and Compliance
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Hybrid (Memphis, TN)full-timePosted 4w ago

About the role

Technical Training Manager responsible for leading a team of Technical Trainers at SpaceX’s Memphis site. Owns design, delivery, integrity, and continuous improvement of the Memphis training program, LMS, and training data; collaborates with cross-functional teams to ensure safety, equipment operation, and technical proficiency across construction, infrastructure standup, and production.

Responsibilities

  • Owns the end-to-end technical training program for Memphis: needs analysis, content creation, delivery, validation of effectiveness, and continuous improvement across safety, equipment, and technical training.
  • Builds, recruits, develops, and leads a team of technical trainers who maintain deep product and process knowledge and deliver high-impact training that improves safety, reliability, quality, and efficiency.
  • Owns the site training forecast. Translates headcount, new-hire, recertification, construction, and project-driven demand into trainer capacity, class seats, and a schedule that meets demand. Closes gaps before they become missed qualifications.
  • Drives and manages training content and documentation so courses stay current with process changes, procedure revisions, and document updates, including training plans, engineering masters, personnel qualifications (skills and quals), live training sessions, and training work orders (TRNs).
  • Acts as gatekeeper for employee training assignments in the LMS. Assigns only what is necessary and maintains clean, actionable data.
  • Ensures the accuracy, integrity, and audit-readiness of all site operational training records, qualifications, and LMS data. Serves as primary point of contact for internal, customer, and regulatory training audits.
  • Owns safety and high-risk training for the Memphis site, mapping high-hazard work to required competency and enforcing training gates: no verified competency, no high-risk task.
  • Partners with production, engineering, quality, safety, facilities, construction, infrastructure, and subject matter experts to extract complex knowledge and stand up training.
  • Drives training metrics, capacity planning, resource allocation, and reporting that enable data-driven decisions. Measures competency demonstration and training impact. Monitors trends related to training and implements corrective actions.
  • Manages day-to-day operations of the centralized training function and facility, including scheduling, enrollments, attendance, materials, consumables, field classrooms, and expansion needs.
  • Walks the production floor and construction site; audits training at the point of work.
  • Leads meetings with executives and site leadership on training status, forecast vs. actual, risks, and issues.
  • Owns root-cause analysis, corrective actions, and verification when training is linked to incidents or misses.
  • Identifies and closes capability gaps impacting manufacturing, construction, test, and integration performance, cost, quality, and safety.
  • Creates and maintains live training materials, course content, and online modules; coordinates third-party vendors and ensures performance quality.
  • Stands up the Memphis training program through new-building and infrastructure construction into operations, including orientation and site-specific training.
  • Champions modern training methodologies and AI solutions to maximize knowledge retention, safety, and efficiency while reducing administrative burden.
  • Performs special assignments and other duties as required.

Qualifications

  • Bachelor’s degree in engineering, industrial engineering, safety, construction, or business, or 5+ years of professional experience in technical training, manufacturing, or construction.
  • 2+ years of experience managing a team in fast-paced, results-driven setting.
  • 5+ years of experience owning a training program, including needs analysis, content development, delivery, records, and measurement of training effectiveness.

Skills

Required:Technical training program ownershipTeam leadership
Last updated Sep 23, 2026. Interested? Apply on the company site.

About SpaceX

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