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Marketing Operations Manager

Crusoe· Marketing
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San Francisco, CA - US, Bellevue, WA - US$130k - $160kFull-timePosted 4w ago

About the role

Marketing Operations Manager responsible for day-to-day execution of Crusoe's marketing programs, building and QA-ing campaigns in Marketo and Salesforce, managing data flows, collaborating across marketing teams, and developing AI-assisted tooling to scale operations.

Responsibilities

  • Build and configure Salesforce campaigns end to end — audience and list setup, workflow logic, send scheduling, and campaign hierarchy tagging
  • Build, QA, and deploy marketing emails and nurture programs in Marketo, including segmentation, A/B setup, link and UTM checks, and send-time QA
  • Build and maintain Marketo forms embedded on Crusoe-hosted pages, partnering with the web team on placement, tracking, and field mapping
  • Stand up Marketo programs for webinars, field events, and product launches, including templates, tokens, smart campaigns, and channel setup
  • Run data and list imports end to end — field mapping, normalization, deduplication etc
  • Maintain data hygiene across Marketo and Salesforce, including dedupe rules, field standardization, unsubscribes, and sync error resolution
  • Partner with Events, Digital, Content, Brand, Web, and Product Marketing through planning cycles to scope upcoming campaign, email, and automation work, and direct contractor capacity when volume requires it
  • Partner with Revenue Operations and Sales on lead routing, lifecycle stages, and scoring, ensuring marketing-generated leads are accurately assigned in Salesforce and downstream data is captured
  • Build AI-assisted tooling and automated workflows that turn recurring operational work into repeatable, reliable processes
  • Help evaluate new functionality across the marketing stack, contribute to scoping and integrating new tools, and improve existing processes as the team scales

Qualifications

  • 5+ years of marketing operations or marketing automation experience in B2B environments, with hands-on campaign execution and data management
  • Deep Marketo expertise as a primary builder — programs, smart campaigns, tokens, emails, templates, forms, segmentations, lifecycle, and scoring
  • Strong working knowledge of Salesforce — campaigns and campaign members, leads vs. contacts, reports and list views, and Marketo sync behavior
  • Experience importing and cleaning marketing data at volume with high accuracy
  • Experience across a growing, integrated marketing tech stack with data traceability across systems
  • Practical AI fluency, with experience building AI-assisted tools or automated workflows for operations
  • Strong analytical skills with reporting and translating campaign/funnel data into insights
  • Experience supporting diverse stakeholders and translating requests into executable work
  • Exceptional organization and attention to detail, with ability to manage competing deadlines
  • Excellent communication and collaboration skills
  • Bachelor's degree in Marketing, Business, or related field; Marketo Certified Expert (MCE) a plus
  • Familiarity with Sigma, Knak, Qualified, Webflow, Google Analytics, Workato a plus
  • Comfort with ambiguity and ability to operate strategically and tactically
  • Process orientation to stay updated on the latest in marketing automation, martech, and AI tooling

Skills

Required:Marketing automationMarketoSalesforceData hygiene and governance
Nice to have:AI tooling / automation

Benefits

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional location-specific perks & programs
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Crusoe

The AI factory company | Renewable-powered AI infrastructure

Crusoe provides next-gen AI infrastructure and cloud compute using an energy-first approach. Deploy AI workloads at scale with reliable performance and 24/7 support.

AI infrastructureData centersEdge computingGPU computingRenewable energycloud computeenergy-first approachsetter-30
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