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Principal Product Manager, Bare Metal

Crusoe· Product and Design
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San Francisco, CA - US, Sunnyvale, CA - US$285k - $335kFull-timePosted 4w ago

About the role

Role owning strategy and outcomes for Crusoe's bare metal offering, providing AI-native companies direct GPU/CPU access to power demanding training and inference workloads. Combines product management, solutions architecture and process design across hardware and software layers.

Responsibilities

  • Roadmap Ownership: Drive the vision for bare metal compute, encompassing GPU/CPU offerings, rapid provisioning systems, and full lifecycle management.
  • Process & Operational Design: Define end-to-end customer experience when something goes wrong — ticketing workflow, escalation paths, and processes in partnership with Infrastructure Operations and Customer Support.
  • Outcome Management: Ensure tight alignment between hardware and software layers to deliver a differentiated bare metal experience.
  • Cross-Functional Leadership: Lead initiatives across engineering and infra-ops to deliver provisioning, enhanced observability, and customer self-service capabilities.
  • Customer & Market Synthesis: Partner with Sales and GTM teams to transform customer feedback into roadmap priorities, ensuring deep product-market fit.
  • Executive Representation: Represent the bare metal strategy to partners and internal executives, framing technical infrastructure decisions within a clear business context.

Qualifications

  • Infrastructure Leadership: 10+ years of experience in cloud and computing technology, including 4+ years in product management focused on infrastructure or platform products, with a track record of leading complex, cross-functional initiatives through ambiguity.
  • Hardware Depth: Direct experience at the hardware and firmware level, you don't need to be an engineer, but you need to have worked at that layer.
  • Process Orientation: Demonstrated ability to design and formalize operational processes (support workflows, ticketing, incident handling) for a technical product.
  • Deep Compute & Operational Expertise: Comprehensive knowledge of server hardware, bare metal provisioning, distributed systems, networking, and large-scale fleet operations.
  • Strategic Decision Making: Proven ability to navigate ambiguous, ill-defined problem spaces and drive long-term vision while balancing technical constraints and business outcomes.
  • Communication Mastery: Ability to articulate deep technical complexity to executive audiences and translate business goals into clear product direction.

Skills

Required:RoadmappingOperational designHardware and firmware familiarityCross-functional leadershipStrategic decision making

Benefits

  • Competitive compensation and equity packages
  • Restricted Stock Units
  • Paid time off, paid holidays & leave of absence programs
  • Comprehensive health, dental & vision insurance
  • Employer contributions to HSA account
  • Paid parental leave
  • Paid life insurance, short-term and long-term disability
  • Professional development & tuition reimbursement
  • Mental health & wellness support
  • Commuter benefits (parking & transit)
  • Cell phone stipend
  • 401(k) Retirement plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance & emergency assistance
  • Daily meals allowance
  • Additional perks & programs specific to location
Last updated Oct 7, 2026. Interested? Apply on the company site.

About Crusoe

The AI factory company | Renewable-powered AI infrastructure

Crusoe provides next-gen AI infrastructure and cloud compute using an energy-first approach. Deploy AI workloads at scale with reliable performance and 24/7 support.

AI infrastructureData centersEdge computingGPU computingRenewable energycloud computeenergy-first approachsetter-30
Company profileWebsite

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