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Internal Communications, Research and Product

OpenAI· Communications
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Hybrid (San Francisco)Full-timePosted 4w ago

About the role

Internal communications professional to help employees understand work across OpenAI’s research and product organizations by translating technical developments and team priorities into clear communications.

Responsibilities

  • Own recurring communications programs that help employees understand research and product priorities, progress, and upcoming milestones.
  • Lead communications for defined projects and initiatives, developing plans, gathering input, drafting content, coordinating reviews, and managing delivery.
  • Translate complex technical and research concepts into accurate, accessible stories for employees with different levels of technical knowledge.
  • Build trusted relationships with researchers, product managers, engineers, and cross-functional partners to stay close to their work, identify important developments, and surface communication needs.
  • Write and edit content across internal channels, including leadership and org updates, Slack posts, FAQs, explainers, and All Hands materials.
  • Develop demos, research deep dives, and Q&A sessions that help employees hear directly from technical teams, including shaping content and preparing speakers.
  • Maintain and improve communications workflows, including editorial planning, templates, review processes, and shared resources that keep information timely and easy to find.
  • Use employee questions and feedback to improve communications, identifying gaps in understanding and recommending follow-up content or changes to format and cadence.
  • Partner with your manager on major announcements and organizational changes, owning defined workstreams and flagging sensitive issues, dependencies, and decisions that need leadership input.

Qualifications

  • 5+ years of experience in internal communications, product communications, journalism, or a related field, ideally with exposure to research or technical teams.

Skills

Required:Writing and EditingProject ManagementStakeholder ManagementStrategic Communication

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

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