← All roles

Customer Success Manager - Ads Solutions (Spanish speaking)

OpenAI· Go To Market
Apply on company site
Dublin, IrelandFull-timePosted 4w ago

About the role

Customer Success Manager to support advertisers onboarding, launching, and growing on OpenAI’s advertising platform. Manage a portfolio of partners, act as trusted advisor, and drive business objectives while ensuring a responsible platform experience. Hybrid in Dublin with relocation assistance.

Responsibilities

  • Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
  • Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
  • Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
  • Identify opportunities to expand partnerships through increased product adoption and incremental investment.
  • Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
  • Surface advertiser feedback and insights to inform product improvements and long-term strategy.
  • Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.

Qualifications

  • 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
  • Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
  • Comfortable interpreting performance data and translating insights into strategic recommendations.
  • Experience with data querying (e.g. SQL, advanced excel/Sheets).
  • Clear communication and ability to build trust with both technical and non-technical stakeholders.
  • Ownership and accountability in fast-moving, evolving environments.
  • Sound judgment and commitment to user trust and responsible platform growth.
  • Spanish language fluency is required for this role.
  • Full working rights for Ireland.

Skills

Required:Account managementCampaign analysisData queryingCommunication

Benefits

  • Relocation assistance to new employees.
  • Hybrid work model: 3 days in the office per week.
Last updated Sep 24, 2026. Interested? Apply on the company site.

About OpenAI

ai-infrastructure-and-developmentliquid-ai-recruiting-targetllmsetter-30setter-30-2026-q1speech-to-texttext-to-speechvoice-ai-stack
Company profileWebsite

More open roles at OpenAI