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Global Transportation Programs, Senior Manager

OpenAI· Workplace
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Hybrid (San Francisco)$203k - $225k + equityFull-timePosted 4w ago

About the role

Senior-level role responsible for strategy, expansion, and day-to-day performance of OpenAI’s employee transportation programs across global offices, balancing global consistency with local needs.

Responsibilities

  • Own a global transportation expansion roadmap aligned with office openings, headcount growth, and changing commute demand. Prioritize investments, forecast capacity and costs, and lead launches from market assessment through operational readiness and ongoing service delivery.
  • Manage the global employee transportation portfolio across shuttles, parking, micromobility, transit and commuter benefits, and EV charging. Determine the right service mix for each market based on employee needs, local infrastructure, accessibility, and cost.
  • Build a scalable operating model across regions, including repeatable launch playbooks, clear global and local ownership, vendor standards, integrated tools and reporting, and training for local teams.
  • Adapt programs to local infrastructure, regulations, and benefit practices without rebuilding the approach for every office.
  • Manage transportation vendors from sourcing and onboarding through service reviews, renewals, corrective action, and transitions, partnering with Strategic Sourcing and Legal on commercial terms.
  • Own program budgets, forecasts, invoice review, and business cases; use utilization and cost data to recommend where to invest, optimize, or retire services.
  • Partner with Workplace Operations, Real Estate, Facilities, Corporate Security, People/Benefits, Payroll, Finance, Legal, IT, and Internal Comms to clarify ownership and deliver integrated programs.
  • Work with Benefits, Payroll, and Legal to design and administer transit benefits, parking eligibility, subsidies, and reimbursement policies appropriate to each market.
  • Establish clear service levels, incident escalation, backup plans, and outage communications so employees can navigate disruptions safely and confidently.
  • Improve the end-to-end employee journey, including discovery, enrollment, booking, support, and feedback; build clear intake, tracking, and resolution processes with internal teams and vendors.
  • Measure service reliability, adoption, capacity utilization, employee satisfaction, accessibility, and cost effectiveness; turn findings into improvements and concise leadership recommendations.

Qualifications

  • Experience building and scaling employee transportation programs across multiple countries during significant organizational growth.
  • Hands-on experience across shuttles, parking, micromobility, and transit or commuter benefits.
  • Ability to translate expansion needs into practical plans, budgets, operating standards, and clear decisions.
  • Experience managing complex vendor relationships and commercial performance.
  • Data-driven with ability to explain tradeoffs to employees, partners, and leaders.
  • Ability to build partnerships across functions, regions, and external providers without formal authority.
  • Sound judgment on safety, accessibility, local requirements, and data privacy; know when to bring in specialists.
  • Clear communication, feedback responsiveness, and resilience during disruptions.
  • Experience with commute-management platforms, transportation demand management, sustainability measurement, or systems integrations is a plus.

Skills

Required:Transportation program managementVendor managementBudgeting & financial planningCross-functional collaborationData analytics

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Sep 24, 2026. Interested? Apply on the company site.

About OpenAI

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