Infrastructure engineer
WRITER· EPD
Hybrid (New York City, NY), Hybrid (Seattle, WA), Hybrid (San Francisco, CA)Full-timePosted 4w ago
About the role
Infrastructure engineer at WRITER focusing on availability, performance, and reliability of a high-traffic enterprise AI platform. Hybrid role with multi-location options (NYC, SF, Seattle, or London) and emphasis on cross-disciplinary work across SRE, DevOps, infrastructure, and platform.
Responsibilities
- Lead incident response, post-mortems, and root-cause analyses to prevent recurrence.
- Design scalable, fault-tolerant infrastructure across AWS (preferred), GCP, and Azure using Kubernetes, Helm, Terraform, and related tooling.
- Automate operational tasks and infrastructure management using Python or Go; optimize for simplicity and reduced toil.
- Run agents in daily workflows (Claude Code, Droid, Codex, internal skills) to investigate incidents, draft Terraform/Helm changes, write runbooks, scaffold tooling, and review PRs.
- Encode recurring infra tasks as internal skills for team-wide usage; improve throughput through automation and agent-based workflows.
- Own reliability, performance, and efficiency of core services end-to-end; define and uphold SLOs and error budgets; participate in on-call duties.
- Balance short-term critical fixes with long-term platform direction for observability, cost, and reliability investments.
- Collaborate cross-functionally with product, security, and engineering teams; translate infra agenda into product and revenue context.
Qualifications
- 5+ years of experience in infrastructure engineering, DevOps, or similar role at a high-growth product company.
- Experience running production containerization with Kubernetes; hands-on with Helm and Terraform or Pulumi on at least one major cloud (AWS preferred).
- Proficiency in Python or Go for automation and tooling.
- Experience with AI-assisted workflows in daily operations; familiarity with agentic tooling (e.g., Claude Code, Droid, Codex) is required.
- Ability to challenge status quo, identify systemic weaknesses, and propose reliable, business-focused solutions.
- Experience with monitoring/logging stacks (Prometheus, Grafana, ELK or equivalent) and designing reversible changes and rollbacks.
Benefits
- Generous PTO and company holidays
- Medical, dental, and vision coverage for employees and families
- Paid parental leave (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Flexible spending account and dependent FSA options
- Health savings account with company contribution
- Annual stipends for wellness and learning & development
- Company-wide and team off-sites
- Competitive compensation, company stock options, and 401k
Last updated Sep 24, 2026. Interested? Apply on the company site.
About WRITER
End-to-end agent builder platform that unites IT & business
Eliminate silos with an end-to-end agent builder platform, designed for collaboration—without compromise. Build, activate, and supervise agents.
AI platformsAI research labcollaborative toolsenterprise technologygenerative AIindustry solutionsliquid-ai-recruiting-target
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