Compensation Partner (Customer Organization)
Remote$87k - $171kFull-timePosted 4w ago
About the role
Compensation Partner serving as the dedicated compensation resource for the Customer organization, supporting VP/Director-level leaders and HRBPs. Focused on designing and executing compensation programs, incentive plans, and decision-making processes in a fast-moving environment.
Responsibilities
- Serve as the dedicated compensation partner for the Customer organization, supporting leaders and People Partners across Customer Success, Professional Services, Technical Services and Strategic Partners teams
- Provide data-informed guidance on new-hire offers, internal equity, leveling, promotions, retention actions, and out-of-cycle requests
- Build a strong understanding of incentive plans and partner with the teams that design them to assess effectiveness and support informed compensation decisions
- Own Partners compensation-cycle execution end-to-end, including market benchmarking, budget modeling, manager enablement, and leadership rollups
- Lead competitive intelligence for Customer roles, researching compensation trends, pay practices, incentive structures, and talent movement in the evolving technology and AI landscape
- Supplement survey data with recruiting signals, offer data, sales talent trends, and other real-time market sources
- Partner with Recruiting and People Partners on market insights and competitive positioning for hires at all levels
- Analyze compensation programs using data, business results, and stakeholder feedback; recommend improvements that support growth, retention, and pay-for-performance principles
- Lead strategic projects such as incentive-plan governance, job architecture, or compensation-planning tool implementation
- Develop manager enablement materials and training on compensation philosophy and decision-making
Qualifications
- 7+ years of compensation experience, including significant experience as a compensation business partner
- Proven track record supporting Customer orgs, with end-to-end ownership of cyclical compensation programs
- Experience supporting the implementation, administration, and communication of Sales incentive plans, with a strong understanding of how they operate
- Experience partnering with Finance and Sales Operations on incentive-plan modeling, budgeting, forecasting, attainment analysis, and reporting
- Strong knowledge of third-party survey methodologies, such as Radford and WTW, and the ability to build and validate pay structures across geographies and functions
- Strong analytical, problem-solving, communication, and executive-presenting skills
- Experience leading cross-functional initiatives in ambiguous, fast-moving environments
Skills
Required:Compensation strategy and program designIncentive-plan design and administrationMarket benchmarking and modelingData analysis and storytelling
Benefits
- Equity involvement in compensation decisions
- Participation in the employee stock purchase program
- Flexible paid time off
- 20 weeks fully-paid gender-neutral parental leave
- Fertility and adoption assistance
- 401(k) plan
- Mental health counseling
- Access to transgender-inclusive health insurance coverage
- Health benefits offerings
Last updated Oct 22, 2026. Interested? Apply on the company site.
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