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Technical Program Manager, Release Management - C3 Agentic AI Platform

C3 AI· Engineering
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Redwood City, CA$131k - $190kFull-timePosted 4w ago

About the role

Technical Program Manager responsible for end-to-end release management of the C3 Agentic AI Platform, owning release scope, readiness, go/no-go decisions, and production shipping on committed dates.

Responsibilities

  • Define release scope, cadence, and schedule for the C3 Agentic AI Platform, including branch cuts, code freeze, release candidates, GA, and patch/hotfix lines
  • Maintain complete and current state on every item in the release: committed features, open dependencies, blocking defects, and the critical path to GA
  • Identify release risks early and drive trade-offs between scope, schedule, and quality to closure
  • Own the release readiness checklist and exit criteria across code quality, security, performance, scalability, and upgrade/migration paths
  • Review evidence for readiness tasks against guidelines and reject non-compliant items
  • Run the go/no-go with engineering and product leadership with documented recommendations and data
  • Act as primary contact through deployment window: manage field deployment issues, escalations, and rollback/contingency plans
  • Coordinate release communications to internal stakeholders, application teams, and customer-facing organizations
  • Drive release-related incidents to root cause and feed learnings back into process
  • Partner with release engineering and infrastructure teams to reduce manual steps and shorten path to GA
  • Onboard engineering teams onto release tooling and enforce process
  • Instrument the release process and report on predictability, cycle time, defect escape rate, hotfix volume, and readiness task turnaround
  • Run release retrospectives and cascade process improvements across the organization
  • Maintain release documentation, release notes inputs, and audit trail for quality processes

Qualifications

  • Bachelor's or graduate degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, or related technical field
  • 5+ years in technical program management, release management, or engineering program ownership for a commercial software product
  • Demonstrated ownership of software releases end to end: defining release scope, managing dependencies and risk, scheduling, and shipping to production on a recurring cadence
  • Working fluency with source control and branching, CI/CD, test automation, defect triage, and cloud deployment
  • Strong understanding of AI/ML concepts and underlying technologies
  • Track record of creating and enforcing processes
  • Ability to maintain quality under schedule pressure and judge when to adjust
  • Excellent written and verbal communication with engineering teams and senior leadership
  • Proficiency with Agile, Scrum, or Kanban and related tooling (e.g. Jira)

Skills

Required:Release planning and governanceDependency and risk managementRelease readiness and quality gatesGo/no-go decision facilitationDeployment coordination and incident managementCommunication and stakeholder management

Benefits

  • Excellent benefits
  • Competitive compensation package
  • Generous equity plan
Last updated Sep 24, 2026. Interested? Apply on the company site.

About C3 AI

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