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Industry Solution Leader - Healthcare / Life Sciences (Payer)

C3 AI· Forward Deployed Engineering
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Redwood City, CA$130k - $203kfull-timePosted 4w ago

About the role

Industry Solution Leader for Healthcare / Life Sciences with specialization in Payer, responsible for designing and delivering enterprise AI solutions for clients in healthcare payer operations.

Responsibilities

  • Own the overall solution strategy, technical direction, and delivery outcomes for assigned customer engagements, from problem definition through production deployment and scale.
  • Serve as the primary customer-facing solution leader and supply chain domain expert, understanding customer planning processes, workflows, constraints, systems, and business objectives.
  • Identify and quantify high-impact opportunities across demand planning, inventory optimization, supply planning, production planning, scheduling, pricing, procurement, logistics, order fulfillment, service levels, and working capital.
  • Translate complex supply chain and operational challenges into tractable AI, machine learning, optimization, and software problems with clearly defined decision variables, constraints, requirements, success criteria, and expected business value.
  • Lead engagements through use case definition, requirements gathering, solution architecture, application configuration, validation, production deployment, user adoption, and scale-out.
  • Apply deep supply chain expertise to challenge assumptions, evaluate analytical approaches, interpret results, and ensure solutions reflect operational and economic realities.
  • Lead cross-functional teams of Forward Deployed Engineers, data scientists, product managers, engineers, and industry experts to deliver outcomes.
  • Work with customer planners, manufacturing teams, commercial and pricing teams, procurement, logistics, technology leaders, finance, and executives to validate requirements and impact.
  • Guide interpretation and use of supply chain and enterprise data (demand, orders, pricing, inventory, production, capacity, lead times, BOM, suppliers, purchasing, shipments, logistics, service levels, financial information).
  • Maintain accountability for solution quality, business value, risks, delivery progress, adoption, and executive communication.
  • Partner with product management and engineering to identify reusable capabilities and scale solutions across plants, products, networks, geographies, and business units.
  • Support sales during opportunity assessment by defining problems, approaches, business value, requirements, deployment strategy, and demonstrations.
  • Support development of statements of work and deployment plans with defined scope, deliverables, data needs, risks, timelines, and resources.
  • Develop repeatable supply chain methodologies, solution patterns, and best practices; represent C3 AI in customer and industry forums.

Qualifications

  • Bachelor's degree in Engineering, Operations Research, Supply Chain Management, Industrial Engineering, Computer Science, Mathematics, Economics, or related quantitative discipline.
  • 7+ years of experience in supply chain, manufacturing, operations, planning, logistics, procurement, pricing, operations research, or technically focused consulting.
  • Deep experience in demand planning, supply planning, inventory optimization, production planning, manufacturing scheduling, pricing, procurement, logistics, distribution, or supply chain network optimization.
  • Experience in complex manufacturing or supply chain environments (e.g., high-tech, semiconductor, industrial manufacturing, automotive, consumer products, pharmaceuticals, chemicals, metals, etc.).
  • Strong understanding of supply chain planning concepts (service levels, safety stock, lead times, capacity constraints, BOM, production constraints, inventory policies, pricing, sourcing, network flows).
  • Demonstrated experience solving complex supply chain problems and improving service levels, forecast performance, inventory, working capital, production efficiency, fulfillment, pricing, or operating costs.
  • Experience with enterprise supply chain data from ERP, MRP, planning, WMS, TMS, procurement, manufacturing, commercial, and related systems.
  • Familiarity with SAP, Oracle, Kinaxis, Blue Yonder, o9, or similar planning systems.
  • Strong analytical and quantitative problem-solving skills; ability to reason about tradeoffs, constraints, uncertainty, and optimization objectives.
  • Demonstrated experience leading complex, customer-facing technical engagements with operational, technical, commercial, and executive stakeholders.
  • Ability to structure ambiguous problems, define decisions to improve, and translate requirements into technical solutions.
  • Ability to work with software engineers, data scientists, product managers, and customer teams; translate between domain, business, and technical requirements.
  • Excellent presentation, written communication, leadership, and interpersonal skills.
  • Willingness and ability to travel to customer locations as required.

Skills

Required:Supply chain design and optimizationProblem definition and de-riskingLeadership of cross-functional teamsCustomer-facing communication

Benefits

  • California Base Pay Range: $130,000—$203,000 USD (base)
Last updated Sep 24, 2026. Interested? Apply on the company site.

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