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Program Management Manager, Fleet Health, Reliability, and Central Engineering

Meta· Data Center Operations
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Menlo Park, CA$189k - $259kFull-timePosted 4w ago

About the role

Leader of a multi-team program management organization responsible for tooling and programs supporting global provisioning, deployment, and 24x7 fleet operations within Meta’s FORCE organization, with multi-year instrumentation for Infra Data Centers and AI-enabled process improvements.

Responsibilities

  • Organizational leadership
  • Build, lead, and develop a multi-team organization, managing both frontline managers/TLMs and senior individual contributors
  • Own hiring, onboarding, performance management, calibration, and career development across the org; build bench strength and succession depth
  • Define team structure, charters, and role scoping as the portfolio evolves; drive clarity on ownership across pods and adjacent teams
  • Set and sustain the org's operating norms, planning cadence, and decision-making forums
  • Own the multi-year tooling strategy and roadmap for data center operations tooling, aligned to IDC and Infra long-range plans
  • Own annual and quarterly OKRs, prioritization, and trade-off decisions across a portfolio of simultaneous programs
  • Own headcount planning, budget, and capacity allocation for the org; partner with Workforce Strategy and Finance on headcount planning and forecasting
  • Establish the metrics and KPI framework that defines tooling success, and hold the org accountable to it
  • Hold the org accountable for tooling integration across EVT, DVT, PVT, and MP hardware development phases — setting standards and unblocking escalations rather than executing tactically
  • Ensure phase exit criteria, dependency mapping, and validation gates are defined, adopted, and continuously improved across all programs
  • Govern the roll-out of new systems and major enhancements, including change management, adoption, and post-launch stabilization
  • Own the risk posture for the portfolio: ensure risks are surfaced early, mitigations are resourced, and systemic issues drive durable fixes
  • Sponsor business process re-engineering at fleet scale, converting recurring operational pain into standardized, scalable solutions
  • Cross-functional influence
  • Serve as the senior tooling voice with Director- and VP-level partners across Hardware TPM, production engineering, software engineering, hardware engineering, DC Ops, and Infra business stakeholders
  • Represent the org in IDC- and Infra-wide decision forums; negotiate scope, dependencies, and shared roadmaps with peer orgs
  • Translate operational strategy into requirements that engineering partners can commit to, and communicate portfolio status and trade-offs to executive audiences
  • Partner across geographies — U.S. and EMEA locations — to deliver globally consistent tooling

Qualifications

  • Bachelor’s degree in computer science, systems engineering, electrical engineering, MIS, or a related field or commensurate technical experience
  • 10+ years of experience in technical or product program management, with a track record of delivering business value through technology solutions in high-tech operations
  • 4+ years of people management experience, including experience managing managers or leading a multi-team organization
  • Demonstrated ownership of a multi-year strategy or portfolio, including prioritization and trade-off decisions under resource constraint (budget/headcount/materials)
  • Experience influencing and negotiating with executive cross-functional leadership across engineering and operations
  • Analytical and problem-solving skills, with judgment under ambiguity and pressure
  • Experience communicating portfolio status, technical trade-offs, and strategic recommendations in writing and in person to both engineering teams and executive stakeholders
  • Experience driving process re-engineering and standards adoption across multiple teams and geographies

Skills

Required:Program managementLeadership and people management

Benefits

  • Bonus
  • Equity
  • Benefits (general)
Last updated Oct 23, 2026. Interested? Apply on the company site.

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