Junior Help Desk Intern (Summer 2027)
Muon Space· Information Systems
Mountain View, CA$0/hrinternPosted 4w ago
About the role
Summer internship in Mountain View, CA focusing on first-line IT support, laptop setup, and customer-service oriented help desk tasks within a fast-growing aerospace startup.
Responsibilities
- Serve as a first point of contact for help desk requests, responding to tickets and walking teammates through fixes
- Set up, image, and deploy laptops, accounts, and peripherals for new and existing employees
- Troubleshoot common hardware, software, printing, conferencing, and connectivity issues
- Help maintain IT inventory and asset records, and keep documentation and how-to guides up to date
- Escalate more complex issues to senior IT staff and learn from how they are resolved
Qualifications
- Currently pursuing or recently completed a degree or program in IT, computer science, or a related field
- Basic understanding of Windows and/or macOS and common productivity tools (e.g., Google Workspace or Microsoft 365)
- Strong communication and customer-service skills, and patience helping non-technical users
- Well-organized, reliable, and eager to learn
- Able to work full-time and on-site in Mountain View, CA
Skills
Required:IT support and customer serviceWindows and macOS basicsProductivity tools
Benefits
- salary is complemented by equity and a comprehensive benefits package including medical, dental, and vision insurance
- 401k retirement plan, short & long term disability and life insurance
- three weeks paid vacation for new employees, 12 paid holidays, unlimited sick time and paid parental leave
Last updated Oct 3, 2026. Interested? Apply on the company site.
About Muon Space
The Mission Foundry — designing, building, and operating high-performance satellite constellations for National Security, civil, and commercial customers.
Design, build, and operate mission-optimized satellite constellations with Muon Space.
Mission FoundryMission DesignSpacecraft PlatformsPayloads & Data ProductsOrbital AIConstellation ProductionManaged Orbital Services
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