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Senior SambaCloud Experience & Ecosystem

SambaNova· Marketing
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San Jose, CA$196k - $240kFull-timePosted 4w ago

About the role

Senior role responsible for defining and owning the SambaCloud brand experience, user journeys, community and partner integrations, and cross-functional operating rhythm to enable a coherent, trusted destination for AI builders and managed customers.

Responsibilities

  • Own the end-to-end SambaCloud experience across brand identity, information architecture, onboarding, playground workflows, APIs, model access, documentation, examples, and key user journeys
  • Develop and maintain a prioritized experience roadmap that connects developer, community, partner, managed-customer, brand, and demo requirements
  • Partner with Product and Engineering to translate experience goals into infrastructure, platform, security, reliability, and release requirements
  • Define and drive integrations that connect SambaCloud to strategic partners, developer tools, community programs, campaigns, events, and managed-customer workflows
  • Drive delivery planning across scope, milestones, quality, risks, dependencies, reviews, and escalation paths
  • Build a repeatable demo-readiness program covering environments, API access, model availability, sample prompts, applications, data, scripts, observability, fallback plans, and presenter handoff
  • Partner with Developer Relations, Product Marketing, Brand, Community, and Partner teams to turn priority use cases into polished, repeatable experiences for launches, events, customers, partners, and executive briefings
  • Represent the needs of developers and managed customers in cross-functional planning and ensure access, onboarding, entitlements, support, and experience gaps are addressed
  • Define and monitor success metrics for activation, time to first successful request, engagement, integration adoption, demo reliability, issue resolution, and user satisfaction
  • Maintain a clear release calendar and readiness dashboard; communicate status, tradeoffs, risks, and decisions to technical and business stakeholders
  • Create lightweight playbooks, runbooks, and documentation that allow teams to deliver consistent experiences and demonstrations without relying on tribal knowledge
  • Evaluate build-versus-partner decisions and ensure all delivered work meets SambaNova’s standards for quality, security, maintainability, brand consistency, and user experience

Qualifications

  • 7+ years of experience in developer experience, technical product management, technical program management, cloud platforms, ecosystem programs, solutions engineering, or a related role
  • Strong understanding of APIs, cloud services, developer onboarding, model serving, and workflows developers use to build AI applications
  • Demonstrated experience owning a digital product or platform experience across user journeys, brand expression, integrations, releases, and operational readiness
  • Experience coordinating complex technical delivery against clear milestones, acceptance criteria, and measurable outcomes
  • Track record of coordinating complex releases, integrations, or demos across engineering, product, operations, marketing, and customer-facing teams
  • Ability to test developer workflows hands-on, identify root causes, write clear requirements, and make practical prioritization decisions
  • Excellent program management, written communication, stakeholder leadership, and risk-management skills
  • High ownership and calm execution when timelines are tight and the experience must work

Skills

Required:Developer experience ownershipProduct and program coordinationAPI and cloud services understanding

Benefits

  • Base salary + equity
  • Health insurance with employer premium contributions
  • Dental, Vision, Disability and Life insurance
  • HSA with employer contribution
  • Flexible Spending Account options
  • Well-being benefits including Headspace and Gympass+
  • One Medical membership and Employee Assistance Program
Last updated Sep 27, 2026. Interested? Apply on the company site.

About SambaNova

The Fastest AI Inference Platform

Discover SambaNova - the complete AI platform delivering the fastest AI inference, fine-tuning, and scalable solutions for agentic AI easily integrated into existing data center infrastructures.

DataflowOpenAI gpt-oss-120bRDUSambaCloudSambaManagedSambaRackSambaStackSovereign AI

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