Senior SambaCloud Experience & Ecosystem
SambaNova· Marketing
San Jose, CA$196k - $240kFull-timePosted 4w ago
About the role
Senior role responsible for defining and owning the SambaCloud brand experience, user journeys, community and partner integrations, and cross-functional operating rhythm to enable a coherent, trusted destination for AI builders and managed customers.
Responsibilities
- Own the end-to-end SambaCloud experience across brand identity, information architecture, onboarding, playground workflows, APIs, model access, documentation, examples, and key user journeys
- Develop and maintain a prioritized experience roadmap that connects developer, community, partner, managed-customer, brand, and demo requirements
- Partner with Product and Engineering to translate experience goals into infrastructure, platform, security, reliability, and release requirements
- Define and drive integrations that connect SambaCloud to strategic partners, developer tools, community programs, campaigns, events, and managed-customer workflows
- Drive delivery planning across scope, milestones, quality, risks, dependencies, reviews, and escalation paths
- Build a repeatable demo-readiness program covering environments, API access, model availability, sample prompts, applications, data, scripts, observability, fallback plans, and presenter handoff
- Partner with Developer Relations, Product Marketing, Brand, Community, and Partner teams to turn priority use cases into polished, repeatable experiences for launches, events, customers, partners, and executive briefings
- Represent the needs of developers and managed customers in cross-functional planning and ensure access, onboarding, entitlements, support, and experience gaps are addressed
- Define and monitor success metrics for activation, time to first successful request, engagement, integration adoption, demo reliability, issue resolution, and user satisfaction
- Maintain a clear release calendar and readiness dashboard; communicate status, tradeoffs, risks, and decisions to technical and business stakeholders
- Create lightweight playbooks, runbooks, and documentation that allow teams to deliver consistent experiences and demonstrations without relying on tribal knowledge
- Evaluate build-versus-partner decisions and ensure all delivered work meets SambaNova’s standards for quality, security, maintainability, brand consistency, and user experience
Qualifications
- 7+ years of experience in developer experience, technical product management, technical program management, cloud platforms, ecosystem programs, solutions engineering, or a related role
- Strong understanding of APIs, cloud services, developer onboarding, model serving, and workflows developers use to build AI applications
- Demonstrated experience owning a digital product or platform experience across user journeys, brand expression, integrations, releases, and operational readiness
- Experience coordinating complex technical delivery against clear milestones, acceptance criteria, and measurable outcomes
- Track record of coordinating complex releases, integrations, or demos across engineering, product, operations, marketing, and customer-facing teams
- Ability to test developer workflows hands-on, identify root causes, write clear requirements, and make practical prioritization decisions
- Excellent program management, written communication, stakeholder leadership, and risk-management skills
- High ownership and calm execution when timelines are tight and the experience must work
Skills
Required:Developer experience ownershipProduct and program coordinationAPI and cloud services understanding
Benefits
- Base salary + equity
- Health insurance with employer premium contributions
- Dental, Vision, Disability and Life insurance
- HSA with employer contribution
- Flexible Spending Account options
- Well-being benefits including Headspace and Gympass+
- One Medical membership and Employee Assistance Program
Last updated Sep 27, 2026. Interested? Apply on the company site.
About SambaNova
The Fastest AI Inference Platform
Discover SambaNova - the complete AI platform delivering the fastest AI inference, fine-tuning, and scalable solutions for agentic AI easily integrated into existing data center infrastructures.
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