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Manager, Critical Facilities Operations - Memphis

xAI· Data Center
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Hybrid (Memphis, TN)Posted 3w ago

About the role

Oversees reliability and continuous improvement of critical data center infrastructure (power, cooling, environmental systems) in SpaceXSI Memphis. Builds and leads a teams of Facilities Operations Supervisors and Technicians, ensuring uptime, safety, and efficiency while coordinating with engineering, procurement, and other functions.

Responsibilities

  • Lead, mentor, and develop a team of Facilities Operations Supervisors and Technicians, fostering a culture of excellence, accountability, collaboration, and continuous improvement.
  • Own the overall maintenance, monitoring, troubleshooting, and performance of data center infrastructure, including HVAC, power distribution, UPS, generators, and environmental systems.
  • Develop, implement, and optimize preventive and predictive maintenance programs, equipment calibration strategies, and system performance KPIs.
  • Create, refine, and enforce standard operating procedures (SOPs), emergency response plans, and change management processes.
  • Ensure full compliance with safety regulations, industry standards, and internal policies; champion a strong safety culture.
  • Partner with engineering, procurement, construction, and operations teams for equipment intake, installation, commissioning, and lifecycle management.
  • Oversee inventory, asset management, and spare parts strategy with accurate tracking, forecasting, and cost control.
  • Manage critical equipment maintenance, repairs, and capital projects with rigorous documentation and root-cause analysis.
  • Lead cross-functional initiatives to enhance efficiency, reduce downtime, and improve energy/resource utilization.
  • Own vendor relationships, service contracts, and performance management for critical facilities support.
  • Provide 24/7 on-call leadership and rapid response to critical facilities incidents.
  • Develop and manage operational budgets, forecasts, and resource planning for the facilities team.

Qualifications

  • Bachelor’s degree in Mechanical, Electrical, or related engineering field (relevant experience may substitute for degree).
  • 7+ years managing critical facilities systems (power, cooling, environmental controls) in data centers or mission-critical environments.
  • 5+ years of people leadership in critical facilities or technical operations, including direct management of supervisors or technical teams.
  • In-depth knowledge of electrical, mechanical, and HVAC systems in data centers.
  • Proven track record leading facilities infrastructure projects from planning through execution.
  • Proficiency with building management systems (BMS), environmental monitoring tools, and CMMS.
  • Strong prioritization, time management, and decision-making under pressure.
  • Ability to thrive in fast-paced, high-stakes environments with attention to detail.
  • Must pass pre-employment and annual post-employment background checks.
  • Physical requirements (lift up to 35 lbs, heights up to 50 feet, noise exposure, confined spaces).
  • Availability to work evenings and weekends based on site needs; valid driver’s license.

Skills

Required:Team leadershipData center infrastructure managementPreventive and predictive maintenanceSafety and compliance
Last updated Oct 14, 2026. Interested? Apply on the company site.

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