← All roles

Staff Application Engineer, Salesforce

Mozilla· Infrastructure
Apply on company site
Remote$137k - $183kfull-timePosted 3w ago

About the role

Staff-level hands-on Salesforce engineer role to architect, build, and own the Salesforce platform for Mozilla's sales and revenue operations across enterprise product lines. Build Sales Cloud from scratch for Enterprise products, collaborate with an implementation partner through go-live, then own platform evolution, including AI integrations and MCP-based workflows.

Responsibilities

  • Lead the architecture and hands-on development of Mozilla's Salesforce platform across multiple enterprise product lines, and review designs and custom code from internal and external contributors.
  • Define scalable data models, account and opportunity structures, sales processes, role hierarchies, record types, and sharing rules.
  • Build and maintain platform capabilities using Salesforce Flow, validation rules, approval processes, custom objects, page layouts, reports, and dashboards.
  • Design lead-to-cash capabilities spanning quoting, contracting, order workflows, service delivery, entitlements, renewals, and revenue-management integrations.
  • Build and maintain integrations between Salesforce and NetSuite, BigQuery, contract-management platform, and other operational systems.
  • Establish environment strategy, sandbox governance, source control, automated testing, deployment pipelines, release controls, rollback practices, architecture documentation, and operational runbooks.
  • Design and maintain field-level security, permission models, role hierarchies, and sharing architecture in alignment with security requirements and ISO/SOC 2 controls.
  • Build secure MCP servers and other integrations that expose approved CRM data and actions to AI assistants and agentic workflows.
  • Partner with Sales, Revenue Operations, Finance, Legal, Security, and IT to understand business problems, evaluate tradeoffs, and prioritize platform investments.
  • Establish a sustainable support model and lead resolution of complex production issues, vendor escalations, and platform risks.

Qualifications

  • At least eight years in Salesforce engineering, administration, or architecture.
  • Experience leading or playing a major technical role in the implementation and ongoing operation of a complex Salesforce environment.
  • Advanced proficiency with Salesforce's declarative capabilities, including Flow, validation rules, approval processes, record types, permission models, and sharing rules.
  • Hands-on ability to read, write, test, and review Apex, SOQL, and Lightning Web Components.
  • Experience designing Salesforce data and security models for multiple business units, product lines, or sales processes.
  • Strong understanding of lead-to-cash processes, including opportunities, quoting, contracting, orders, fulfillment or service delivery, renewals, and finance-system handoffs.
  • Experience integrating Salesforce with enterprise platforms through REST or SOAP APIs, event-driven patterns, middleware, or integration platforms.
  • Experience building AI assistants, agents, or MCP integrations that securely use enterprise data and actions.
  • Ability to communicate architecture decisions and technical tradeoffs clearly to business leaders, technical teams, and implementation partners.
  • Ability to work independently, set priorities, and lead complex work across several teams.
  • A bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.

Skills

Required:Salesforce architecture and developmentSalesforce declarative capabilitiesApex, SOQL, Lightning Web Components

Benefits

  • Generous performance-based bonus plans to all eligible employees - we share in our success as one team
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country-specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. vary by country)
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Mozilla

Internet for people, not profit

Mozilla is the not-for-profit behind the lightning fast Firefox browser. We put people over profit to give everyone more power online.

BrowserInternetNot-for-profitFirefox
Company profileWebsite

More open roles at Mozilla