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Staff Solutions Engineer

Mozilla· New Products
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Remotefull-timePosted 3w ago

About the role

Senior Solutions Engineer (DACH) at Mozilla Corporation focused on supporting Firefox Enterprise adoption across Germany, Austria, and Switzerland; highly customer-facing technical role covering discovery, design, pilots, deployment, and interoperability in secure, regulated environments.

Responsibilities

  • Partner with Sales to support strategic enterprise opportunities across DACH.
  • Lead technical discovery and solution design with customers and partners.
  • Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology.
  • Own the relationship to the customer’s technical counterparts during and after the sales process.
  • Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit.
  • Design and support pilots, proofs of concept, and rollout plans.
  • Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments.
  • Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks.
  • Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements.
  • Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials.
  • Support and enable partners involved in deployment, integration, and customer success.
  • Champion Mozilla’s values of openness, trust, and user agency in every customer interaction.

Qualifications

  • Significant experience (7+ years) in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role.
  • Ideally deep knowledge of the DACH IT landscape, particularly within the public sector, financial services, or KRITIS (Critical Infrastructure) operators.
  • Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.
  • Hands-on knowledge in: Windows enterprise deployment; GPO / MDM / policy management; certificates / PKI / TLS / proxies; SSO / MFA / IdP integrations; SIEM / DLP / CASB ecosystems; Kubernetes / Helm for customer-operated environments.
  • Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments.
  • Ability to translate complex regulatory requirements into technical configurations and sales evidence.
  • Ability to communicate clearly with both technical teams and senior customer stakeholders.
  • Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence.
  • Strong written and verbal communication skills in English.
  • Native-level fluency in German

Skills

Required:Enterprise solutions engineeringTechnical storytelling and stakeholder communicationFirewall/SIEM/PKI interoperabilityWindows enterprise deploymentGPO/MDM/policy management
Nice to have:Kubernetes/Helm for customer environments

Benefits

  • A highly competitive base salary, plus a high-impact, performance-driven sales bonus plan.
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
  • Quarterly all-company wellness days where everyone takes a pause together
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Mozilla

Internet for people, not profit

Mozilla is the not-for-profit behind the lightning fast Firefox browser. We put people over profit to give everyone more power online.

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