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Senior Communications Manager, Policy, Safety & Reputation

Zoox· Experience, Communications & Marketing – Communications
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Foster City, CA$164k - $197kFull-timePosted 3w ago

About the role

Senior communications lead focused on policy, safety, and reputation to build proactive campaigns, manage external communications, monitor regulatory developments, and partner across functions to maintain public trust as Zoox scales.

Responsibilities

  • Partner cross-functionally with policy, safety, legal, product, and other teams at Zoox to build communication campaigns that further elevate our safety, policy, and reputation initiatives.
  • Own and support a broad range of external communications programs and events aligned with policy and communication objectives.
  • Track the AV regulatory landscape in partnership with policy and turn developments into forward-looking communications strategies.
  • Develop relationships with media and manage inbound and reactive requests across safety and reputation-related topics and issues.
  • Proactively tell our safety story telling and framework to key external stakeholders.
  • Anticipate communications risks and establish risk-mitigation strategies.
  • Serve as a trusted communications partner to safety, product, legal, and policy on sensitive, fast-moving matters.
  • In partnership with our Public Affairs team, build communications programs that support our key community and policy in-market initiatives.
  • Support reactive communications efforts with speed, accuracy, and judgment.
  • Provide communications counsel and support to team members across the organization
  • Work cross-functionally within existing working groups on safety and trust to represent communications.

Qualifications

  • 8+ years in communications or policy communications, with deep experience handling safety, regulatory, or reputation-sensitive issues.
  • A proven track record managing high-stakes, technical communications, ideally in a heavily regulated industry (AV, aviation, automotive, energy, healthcare).
  • Experience running proactive policy communications campaigns that successfully shaped narratives or regulatory outcomes.
  • Experience in issues management and developing reactive communications under pressure and tight timelines.
  • Excellent written and verbal communication skills, with the ability to distill complex technical topics accurately for broad audiences.
  • Strong executive management skills and a proven ability to work collaboratively cross-functionally.
  • High attention to detail and program organization skills.
  • Sharp instincts for what builds and what breaks public trust.

Benefits

  • paid time off (e.g. sick leave, vacation, bereavement)
  • unpaid time off
  • Zoox Stock Appreciation Rights
  • Amazon RSUs
  • health insurance
  • long-term care insurance
  • long-term and short-term disability insurance
  • life insurance
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Zoox

It's Not a Car | Zoox

Zoox is a purpose-built autonomous vehicle designed for riders, not drivers. Learn more about the Zoox robotaxi and the future of ride-hailing.

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