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Director of Operations

Acquisition.com· Portfolio
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Remote$140k - $160k + bonusFull-timePosted 3w ago

About the role

Director of Operations to run day-to-day business across multiple studio locations, lead corporate team, and own operating systems including people operations, recruiting, call center, inventory/warehouse, payroll, facilities, vendors, compliance, and weekly operating cadence.

Responsibilities

  • Lead day-to-day operations across the studio network, corporate team, call center, scheduling, inventory, and warehouse.
  • Own recruiting, performance management, talent reviews, and workforce planning, with the People Lead reporting to you.
  • Build and run scorecards, operating reviews, and a weekly accountability cadence for studio partners, regional leaders, and corporate functions.
  • Run payroll and back-office administration accurately and on time, including corrections and exception handling.
  • Make facilities, vendor, and location-spend decisions within agreed authority limits, then communicate decisions and business impact clearly.
  • Coordinate the operational response to labor, compliance, and legal matters by gathering facts, engaging qualified counsel when needed, and bringing the founders a recommendation with clear options.
  • Identify recurring operating problems, address the immediate issue, and install a process, owner, and measure that prevents repeat failure.
  • Resolve routine operating decisions are resolved at your level, and provide founders with clear updates rather than unresolved problems.

Qualifications

  • Experience leading operations across multiple brick-and-mortar locations, such as a regional, district, multi-unit, or general-management role.
  • Direct experience with several of the following: payroll, recruiting, performance management, facilities, vendor management, inventory, scheduling, or call-center operations.
  • Evidence that you can lead a team while remaining close enough to the work to diagnose problems and act quickly.
  • Sound judgment about when to decide independently, when to gather more information, and when to involve founders or qualified counsel.
  • A practical approach to tools, contractors, automation, and AI that improves execution without adding unnecessary headcount.
  • Clear written and verbal communication, strong follow-through, and a record of holding teams accountable to measurable standards.
  • Ability to meet the role's travel requirements and work effectively from a remote base near a major US airport.

Skills

Required:Operations leadershipPayroll managementRecruiting & talent managementFacilities and vendor management

Benefits

  • Flexible Unlimited Paid Time Off and Company-wide Holidays
  • Employer sponsored Medical, Dental, & Vision plans (+ $1,950 annual Employer HSA contribution; FSA options including dependent care)
  • Employee assistance program and mental health resources
  • Employer match program for 401(k), eligible for both Traditional and Roth accounts
  • $1,200 annual wellness reimbursement
  • HQ gym access in Las Vegas (for local/visiting team)
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Acquisition.com

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