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AI and Automation Associate (Risk/Compliance)

Wahed· Compliance
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Hybrid (Mumbai)Full-timePosted 3w ago

About the role

AI and Automation Associate (Risk/Compliance) at Wahed, Mumbai. Focused on building and deploying intelligent automation solutions across Customer Service, Marketing, Compliance, and Internal Operations to drive operational excellence and risk/compliance effectiveness.

Responsibilities

  • Analyze customer experience (CX) ticket data to identify recurring pain points and develop automated solutions to improve response quality and speed.
  • Automate the aggregation and review of marketing metrics, competitor campaign analysis, and content topic research to improve team productivity and campaign effectiveness.
  • Develop and maintain automated scripts and workflows for routine data tasks, including compliance reporting, internal client reporting, and daily reconciliations (fees, client holdings, transactions).
  • Build and manage dashboards that provide a single source of truth for regional KPIs, empowering leadership with actionable, real-time insights.
  • Design and implement automated workflows for reviewing compliance alerts and streamlining KYC/ AML decisioning, reducing manual effort and improving accuracy.
  • Identify and eliminate points of friction in our compliance processes, creating a smoother and more efficient experience for our clients without compromising rigor.

Qualifications

  • 2-4 years of experience in an analytical, operations, or automation-focused role.
  • Advanced proficiency in Excel/Google Sheets and experience with SQL for data extraction and analysis.
  • Hands-on experience with Google Apps Script to automate processes within the Google Workspace ecosystem.
  • Demonstrated ability to use low-code/no-code automation platforms (e.g., n8n, Zapier) to connect systems and build efficient workflows.
  • Practical experience leveraging AI/LLMs for complex reasoning, data analysis, or building decision-making tools.
  • Hands-on experience with Lovable for rapidly building and prototyping internal tools, applications, or workflow solutions.
  • Experience with Supabase, including working with databases, authentication, APIs, and backend functionality to support applications and automation workflows.
  • Familiarity with data visualization and analytics tools (e.g., Metabase, MixPanel, Segment, Google Analytics).

Skills

Required:Analytical thinkingExcel/Google SheetsSQLGoogle Apps ScriptLow-code / no-code automation (n8n, Zapier)AI / LLMs for analysis
Nice to have:LovableSupabaseData visualization tools

Benefits

  • We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Wahed

Halal investing made simple

Wahed is an digital Halal investing platform that’s making investing in line with your values more accessible, easy and affordable to everyone.

investmentHalalfintechfinancial services
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