Core Crew (Front Desk & Sales) - Oak Brook, IL
Hybrid (Oak Brook, IL)$15.8/hrStudio Support (Part-Time)Posted 3w ago
About the role
Part-time front desk, administrative, and sales support role for solidcore studios, focusing on delivering a positive client experience and helping drive sales and studio operations.
Responsibilities
- Bringing CORE client experience to life: welcome clients by name, connect to the community, recognize efforts and milestones, educate about offers and thank them for coming
- Interact with clients to assess needs and satisfaction, respond to requests and concerns promptly
- Maintain product knowledge for studio retail, including class packages, beverages/towels, and promotions
- Perform routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases, account needs)
- Communicate studio issues, events, or schedule changes to clients and team
- Assist Head Coach Community Manager and Coaches in daily operations; keep studio clean and provide a superior client experience
- Notify management of complaints or grievances and assist in appropriate responses
- Address maintenance or equipment issues visible to clients
- Follow up with client lists in Axle to meet monthly sales quota
- Respond to client emails
- Alert coaches about client milestones and set up celebration board
Qualifications
- High school education, some college preferred
- Part-time hourly position
- Ability to lift up to 30 pounds and move around the studio
- Flexible schedule including mornings, evenings, holidays, weekends, and closing hours
Skills
Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailInitiativeEndurance
Benefits
- $15.80/hour plus opportunities to earn sales commission
- Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
About [solidcore]
High-Intensity, Low-Impact Workout Classes
Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.
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