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Core Crew (Front Desk & Sales) - Oak Brook, IL

[solidcore]· Studio Support
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Hybrid (Oak Brook, IL)$15.8/hrStudio Support (Part-Time)Posted 3w ago

About the role

Part-time front desk, administrative, and sales support role for solidcore studios, focusing on delivering a positive client experience and helping drive sales and studio operations.

Responsibilities

  • Bringing CORE client experience to life: welcome clients by name, connect to the community, recognize efforts and milestones, educate about offers and thank them for coming
  • Interact with clients to assess needs and satisfaction, respond to requests and concerns promptly
  • Maintain product knowledge for studio retail, including class packages, beverages/towels, and promotions
  • Perform routine client-facing system tasks (new accounts, class scheduling/cancellation/rebooking, package purchases, account needs)
  • Communicate studio issues, events, or schedule changes to clients and team
  • Assist Head Coach Community Manager and Coaches in daily operations; keep studio clean and provide a superior client experience
  • Notify management of complaints or grievances and assist in appropriate responses
  • Address maintenance or equipment issues visible to clients
  • Follow up with client lists in Axle to meet monthly sales quota
  • Respond to client emails
  • Alert coaches about client milestones and set up celebration board

Qualifications

  • High school education, some college preferred
  • Part-time hourly position
  • Ability to lift up to 30 pounds and move around the studio
  • Flexible schedule including mornings, evenings, holidays, weekends, and closing hours

Skills

Required:Interpersonal and communication skillsCustomer serviceOrganizationAttention to detailInitiativeEndurance

Benefits

  • $15.80/hour plus opportunities to earn sales commission
  • Free drop in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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