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Core Crew (Front Desk & Sales) - Water Street, FL

[solidcore]· Operations / Studio Support
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Tampa, FL$15Studio Support (Part-Time)Posted 3w ago

About the role

Part-time front desk, administrative, and sales support role at solidcore studio, focusing on customer experience, client services, and studio operations.

Responsibilities

  • Bringing solidcore’s client experience acronym, CORE, to life by: C: connecting with a warm welcome and using the client’s name, O: opening up connections to the community, R: recognizing efforts in class, milestones, and achievements, and E: educating about offers and thanking them for coming
  • Regularly interacting with clients and obtaining, assessing, and addressing information on client needs, expectations and levels of satisfaction; and responding to client requests and concerns promptly and effectively
  • Maintaining product knowledge for all studio retail operations, including class packages, beverages/towels, and promotions
  • Performing routine client-facing system tasks, including new account set-up, scheduling / cancelling / rebooking classes, package purchases, and other general account needs as requested
  • Being of service to clients by communicating studio issues, events, or schedule changes to clients and team members
  • Assisting Head Coach, Community Manager, and Coaches in daily operations and maintaining a clean studio
  • Notifying management of employee or client complaints or grievances and assisting in appropriate responses
  • Addressing maintenance or equipment issues visible to clients
  • Following up with client lists in Axle to meet monthly sales quota
  • Responding to client emails
  • Alerting coaches about client milestones and setting up the celebration board

Qualifications

  • High school education, some college preferred
  • Ability to lift up to 30 pounds and walk through all areas of the studio
  • Ability to work a flexible schedule including mornings, evenings, holidays, weekends, and closing hours
  • 1 year sales experience preferred
  • MBO experience preferred
  • Passion for fitness, wellness, and the solidcore brand

Skills

Required:Customer serviceInterpersonal communicationSalesOrganizationTeamwork & adaptability

Benefits

  • $15.00/hour plus opportunities to earn a sales commission
  • Free drop-in classes
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About [solidcore]

High-Intensity, Low-Impact Workout Classes

Challenge your body with [solidcore]’s high-intensity, low-impact workouts. Build strength, improve endurance, and see transformative results.

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