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Pricing & Order Operations Analyst

Fivetran· Strategy & Operations Department
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Hybrid (USA - Austin (dbt))$104k - $124.8kfull-timePosted 3w ago

About the role

Pricing and Order Operations Analyst on the Order Operations & Monetization team, focused on pricing and order operations testing, quote-to-cash release validation, and order execution support to ensure changes are tested, validated, and ready before go-live.

Responsibilities

  • Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, ensuring pricing logic is reflected in QTC workflows.
  • Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
  • Confirm pricing changes are operationally ready before launch, considering impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows.
  • Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior.
  • Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria.
  • Participate as a Pricing and Order Operations subject-matter expert in UAT projects and execute assigned test cases.
  • Develop and maintain Pricing and Order Operations test cases for scenarios including quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management.
  • Document test results and defects with traceability from requirements to outcomes; provide readiness input through UAT sign-off processes.
  • Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.
  • Operate under defined business requirements for order operations rules within the QTC flow, validating execution across signature packet generation, e-signature routing, booking rules, marketplace offers, and handoff to order management.
  • Partner with IT’s business systems team and relevant stakeholders to ensure alignment across pricing, quoting, billing, and revenue systems.
  • Ensure signature packets and marketplace offers reflect underlying order and pricing terms before execution.
  • Identify and troubleshoot order operations issues across bookings, signature packets, and marketplace offers; escalate systemic problems as needed.

Qualifications

  • 2–3 years of experience in pricing operations, order operations, business systems analysis, or quality assurance within an agile environment, ideally involving quote-to-cash processes.
  • Working knowledge of Salesforce CPQ and order management or billing systems; ability to read and understand configuration logic.
  • Strong attention to detail and comfort with structured, repeatable testing.
  • Comfort using conversational AI tools (e.g., Claude, ChatGPT) to support daily work, with good judgment on human review needs.
  • Clear written communication skills for documenting test cases, defects, and sign-off criteria for technical and business audiences.
  • Proactive, organized approach with ability to collaborate across IT, Pricing and Order Operations, Sales, and Deal Desk with minimal supervision.

Skills

Required:Pricing operations & QASalesforce CPQUAT & testingDocumentation

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time off (vacation, sick time, parental leave, holidays) and year-end Global Week of Rest, plus volunteer days off
  • RSU stock grants
  • Professional development and training opportunities
  • Company virtual events, meals, and team activities
  • Monthly cell phone stipend
  • Access to mental health support platform for employees and dependents
Last updated Sep 30, 2026. Interested? Apply on the company site.
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About Fivetran

Moving data. Powering innovation.

Effortlessly centralize all the data you need so your team can deliver better insights, faster.

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