← All roles

IT Operations Specialist

Figure· IT
Apply on company site
San Jose, CA$80k - $110kfull-timePosted 3w ago

About the role

IT Operations Specialist supporting on-site and remote IT services across Figure HQ, with 1+ year of IT support experience and proficiency across Linux, Windows, and Mac. Focus on customer service, problem resolution, asset management, AV/conference room support, and collaboration with vendors and cross-functional teams.

Responsibilities

  • Document, track, and monitor customer problems to ensure resolution in a timely manner through common customer request methods (Ticketing Systems, Chat Software, Email, etc)
  • Support Lifecycle in the Onboarding/Offboarding of Figure employees.
  • Maintain inventory of equipment and other IT assets and ensure compliance standards are followed.
  • Support common IT services: Okta, Google Workspace, Slack, Zoom, security hardware, etc…
  • Maintain relationships with vendors and cross-functional teams.
  • Be an advocate of knowledge sharing across IT and the company.
  • Provide AV Operational support in our conference room spaces and phone booths.
  • Provide event related support in conference rooms and large meeting rooms spaces.
  • Maintenance and upkeep of printer related requests.

Qualifications

  • 1+ years of experience providing support in a corporate environment.
  • Linux, Mac, and Windows troubleshooting skills.
  • Basic knowledge of Windows 10/11 PC hardware, Linux software troubleshooting, and Mac environment and hardware troubleshooting.
  • Network baseline knowledge such as network configurations, VPN provisioning and troubleshooting, etc…
  • Proficiency in video conference (Google Meets/Zoom).

Skills

Required:IT supportLinux troubleshootingWindows troubleshootingMac troubleshootingNetworking basicsVideo conferencing

Benefits

  • The US base salary range for this full-time position is $80,000 to $110,000 per year.
Last updated Oct 7, 2026. Interested? Apply on the company site.

About Figure

The future of home help is here

Figure is the first-of-its-kind AI robotics company bringing a general purpose humanoid to life.

liquid-ai-recruiting-targetphysical-ai-funding-landscapesetter-30setter-30-2026-q1
Company profileWebsite

More open roles at Figure