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Customer Success Executive

Hippocratic AI· C&S
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RemoteFull-timePosted 3w ago

About the role

Role focused on end-to-end post-sale success for health systems in the Central Region, blending executive-facing ROI outcomes with hands-on implementation, training, and change management to drive adoption of Hippocratic AI’s clinical AI platform.

Responsibilities

  • Implementation & Operationalization
  • Account & Relationship Management
  • ROI & Success Metrics
  • Technical Implementation & Problem-Solving
  • Training, Adoption & Change Management
  • Cross-Functional Collaboration

Qualifications

  • Bachelor's degree from an accredited university
  • 5+ years in health systems in customer success, account management, project management, or implementation roles
  • Proven track record leading complex implementations in clinical or operational environments
  • Executive presence and communication skills
  • Deep understanding of healthcare workflows, clinical operations, and regulatory constraints
  • Project management excellence
  • Technical fluency (not coding required)
  • Ability to thrive autonomously in a client-embedded role
  • Willingness to travel: 20-40% of the time to assigned client sites
  • Ability to meet client credentialing requirements (background check, drug screening, vaccinations, etc.)

Skills

Required:Stakeholder managementChange managementROI modeling / KPI definitionHealthcare workflow knowledgeTechnical fluency
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Hippocratic AI

Safest Healthcare Generative AI Agents

Safest Healthcare Generative AI Agents Our AI agents do not diagnose or prescribe. Learn more. Listen to these 4 real de-identified calls from the over 115 million clinical interactions.

HealthcareAIGenerative AIClinical InteractionsPatient Care
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