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Director, Product Marketing

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Menlo Park, CAFull-timePosted 3w ago

About the role

Director, Product Marketing responsible for positioning, messaging, and go-to-market strategy for enterprise-grade agentic AI in healthcare; translate complex technology into business value and align Product, Sales, and Customer Success around compelling value narratives and coordinated GTM launches.

Responsibilities

  • Define competitive positioning and core messaging for agentic AI platforms, with clear narratives around clinical safety, automation, and ROI.
  • Translate multi-agent systems, retrieval-augmented generation (RAG), and deterministic guardrails into value-driven stories for healthcare decision-makers.
  • Build and maintain buyer and user personas spanning CMOs, CIOs, COOs, clinical teams, and administrative teams; refresh using live customer calls, CRM insights, and win/loss findings.
  • Lead end-to-end launches for new agentic modules, features, and platform updates, aligning Product, Sales, and Customer Success on messaging, readiness, enablement, training, and execution.
  • Produce white papers, case studies, ROI calculators, clinical validation summaries, and interactive product videos.
  • Build content workflows that combine AI-assisted drafting with subject matter expert validation, editorial review, and brand governance.
  • Equip enterprise sales and technical field teams with pitch decks, competitive intelligence, video demos, and objection-handling resources for complex sales cycles.
  • Enable customer success teams to help customers understand the value of current products and new releases to nurture adoption.
  • Monitor healthcare AI landscape and market dynamics; turn emerging developments into actionable insights within days.
  • Partner with Legal and Compliance to ensure messaging aligns with HIPAA, SOC 2, clinical claims, and algorithmic safety standards.
  • Use feedback from customer conversations and field teams to continually improve positioning, content, and enablement.

Qualifications

  • 8+ years of B2B SaaS product marketing experience, including 3+ years marketing AI or clinical platforms to health system, payor, or life sciences buyers.
  • Fluency in agentic AI architecture, including multi-agent systems, RAG, guardrails, and evaluations, with ability to explain these concepts independently and accurately.
  • Hands-on experience using AI to scale marketing output, with concrete examples of prompts, agents, and quality assurance processes.
  • Exceptional writing and editing skills, including the judgment to balance human insight with model-generated output.
  • Experience marketing under HIPAA requirements, SOC 2 frameworks, and clinical-claims review processes.
  • Ability to align cross-functional partners and translate technical capabilities into compelling positioning, launch plans, and sales resources.
  • Analytically minded; using data to optimize internal use of product marketing assets and demonstrate value to customers and market.
  • Experience working cross-functionally with Product, Sales, and Customer Success, minimum 4 years.

Skills

Required:B2B SaaS product marketingAI / agentic AI conceptsTechnical writing and editing
Last updated Sep 30, 2026. Interested? Apply on the company site.

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