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Delivery Manager

Faculty· Delivery
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Hybrid (London)Full-timePosted 3w ago

About the role

Delivery Manager responsible for end-to-end delivery of high-impact AI projects for retail and consumer clients, acting as the primary liaison between customers and technical teams to maximise value and secure future opportunities.

Responsibilities

  • Owning the end-to-end delivery of customer projects, from initial scoping to final implementation
  • Collaborating with technical teams, and customers, to design innovative AI solutions that solve their challenges and leverage opportunities
  • Managing project development and ensuring a delivery approach that provides maximum value to the customer
  • Building and maintaining strong relationships with customers; acting as the primary point of contact throughout the project lifecycle
  • Identifying new commercial opportunities and contributing to new business pitches and proposals
  • Developing and mentoring your peers; taking a proactive role in building good processes and practices

Qualifications

  • You have previous experience in 0-1 AI/Digital transformation projects in the retail and consumer facing sectors (which also includes comms/telco, media/entertainment and consumer goods)
  • You take full responsibility for the successful delivery of your projects, from initial scoping to end-user adoption
  • You're currently client-facing - trusted to help them navigate ambiguous situations, complex technical information and unexpected challenges
  • You are a clear communicator, with outstanding written and verbal skills, using these to instil confidence, bring clarity, and influence senior stakeholders
  • You are comfortable working with technical teams and have experience delivering technical projects
  • You know how to gauge possibility, and feasibility, and how to lead a team to balance vision and pragmatism
  • You are a practical problem-solver, identifying potential issues and proactively implementing solutions

Skills

Required:End-to-end project deliveryStakeholder managementTechnical collaboration
Nice to have:Opportunity identificationMentoring / process improvement
Last updated Oct 21, 2026. Interested? Apply on the company site.
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