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Implementation Specialist

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LATAMFull-timePosted 3w ago

About the role

Implementation Specialist at DevSavant, LATAM, full-time role focusing on guiding clients through PRM implementation, configuring platforms, and ensuring successful onboarding and adoption.

Responsibilities

  • Guide clients through the implementation process of the client PRM solutions
  • Configure and customize PRM platforms according to client requirements
  • Conduct discovery sessions to understand client needs and business processes
  • Create and maintain project timelines and implementation schedules
  • Provide technical guidance and best practices to clients
  • Document client requirements and configuration specifications
  • Collaborate with internal teams including support, development, and sales
  • Deliver platform training to client teams
  • Troubleshoot technical issues during implementation
  • Ensure successful client onboarding and platform adoption

Qualifications

  • 2-4 years of experience in software implementation, customer success, or related field
  • Strong technical aptitude and ability to learn new technologies quickly
  • Excellent project management and organizational skills
  • Outstanding verbal and written communication abilities
  • Experience working directly with clients in a technical capacity
  • Problem-solving mindset with attention to detail
  • Ability to manage multiple implementations simultaneously
  • Proficiency with MS Office Suite and project management tools
  • English level: B2 Advanced

Skills

Required:Project managementClient-facing communicationTechnical troubleshootingPRM platformsMS Office
Last updated Oct 1, 2026. Interested? Apply on the company site.

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