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Staff & Software Engineer, Payments & Billing, Consumer Monetization

OpenAI· Applied AI
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Hybrid (San Francisco)$266k - $445kFull-timePosted 3w ago

About the role

Staff+ engineer role focused on evolving OpenAI’s payments, billing, and subscription capabilities across product portfolio, with hands-on leadership, architectural direction, and cross-team collaboration.

Responsibilities

  • Architect and build shared services and APIs that make billing, subscription, and payment capabilities easier to adopt and extend across products.
  • Design lifecycle orchestration and state synchronization across internal services, billing vendors, payment processors, and app stores.
  • Solve correctness and recovery problems involving asynchronous events, partial failures, retries, and reconciliation.
  • Improve payment success and resilience through processor integrations, routing, and recovery strategies.
  • Work with risk and integrity teams to incorporate abuse prevention into purchasing flows while maintaining a reliable customer experience.
  • Build testing, observability, and operational tooling that make failures easier to detect, diagnose, and resolve.
  • Lead initiatives from problem definition and technical design through implementation, rollout, and ongoing operation.
  • Partner with Product, Finance, Operations, and engineering teams to balance immediate launch needs with long-term platform investments.
  • Provide technical leadership through hands-on development, design reviews, and mentorship.

Qualifications

  • Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams.
  • Have deep experience designing, building, and operating backend or distributed systems in production.
  • Reason carefully about data modeling, state transitions, idempotency, consistency, concurrency, and failure recovery.
  • Have built systems where correctness and reliability are critical, including integrations with external providers and complex dependencies.
  • Combine strong technical judgment with product and business understanding, making pragmatic decisions as requirements evolve.
  • Bring clarity to ambiguous problems and communicate effectively with technical and non-technical partners.
  • Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership.

Skills

Required:Backend engineering and distributed systems designData modeling, state transitions, idempotency, consistency, concurrency, failure recoverySystem integration with external providers and complex dependenciesTechnical leadership and mentorship

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 1, 2026. Interested? Apply on the company site.

About OpenAI

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Company profileWebsite

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