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Software Engineer, Product Velocity

OpenAI· Applied AI
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Hybrid (San Francisco)$347k - $445kFull-timePosted 3w ago

About the role

Infrastructure-focused software engineer to improve ChatGPT development speed, reliability, and deploy automation across local development, build systems, CI, and production safety signals.

Responsibilities

  • Reduce local development startup and iteration latency for ChatGPT engineers
  • Improve Bazel and build performance for local machines, devboxes, and CI, including cache effectiveness, reproducibility, disk usage, remote cache behavior, and observability into invalidations.
  • Improve CI reliability and merge throughput by reducing unrelated failures, tail latency, flaky or mis-owned tests, quarantine friction, and repeated manual reruns.
  • Build agents that help PRs make forward progress: rebasing, conflict resolution, CI triage, safe reruns, owner routing, and clear identification of external blockers.
  • Make deploy pipelines more self-healing, especially when transient alerts, known-bad clusters, recovered synthetics, stale RCs, or noisy gates should not require human babysitting.
  • Improve deploy observability so engineers can quickly tell where a change is, what is blocking it, whether the signal is trustworthy, and who owns the next action.
  • Establish lightweight metrics for before-and-after impact, such as commit-to-prod latency, deploy-window throughput, CI tail latency, local bootup time, failure rates, manual interventions, false-positive gates, and developer-reported pain.

Qualifications

  • Have strong experience with large-scale developer infrastructure, build systems, CI/CD, deployment systems, or production reliability.
  • Can debug across local machines, devboxes, remote caches, monorepos, service dependencies, auth systems, and distributed deploy pipelines.
  • Are comfortable with systems like Bazel, Buildkite, Kubernetes, Temporal, Python/TypeScript services, GitHub workflows, and large monorepo tooling, or can ramp quickly on equivalents.
  • Think in product loops as much as systems loops: you care whether developers can understand and trust the workflow, not just whether a subsystem is technically healthy.
  • Know how to replace repeated manual intervention with policy-backed automation while preserving production safety.
  • Communicate well across teams and can turn ambiguous "this is slow/broken/flaky" reports into crisp owners, hypotheses, metrics, and shipped fixes.
  • Prefer practical measurement over vibes, while still knowing that developer frustration is often the first signal of a real systems problem.
  • Are energized by high-leverage work where a small improvement can save hundreds of engineering hours.

Skills

Required:Large-scale developer infrastructureBuild systems and CI/CD

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 1, 2026. Interested? Apply on the company site.

About OpenAI

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