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Technical Program Manager, Global Programs — Applied AI Engineering

OpenAI· Go To Market
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Hybrid (San Francisco)$251k - $280kFull-timePosted 3w ago

About the role

Technical Program Manager to lead planning, execution, and ongoing operations of programs across OpenAI’s global Applied AI Engineering team, owning end-to-end delivery, regional rollout, and internal operating mechanisms.

Responsibilities

  • Own end-to-end delivery and operations for a prioritized portfolio of global AIE initiatives, including project plans, milestones, dependencies, risks, regional rollout, leadership updates, and performance tracking.
  • Co-own industry strategy with AIE and GTM leaders across regions: synthesize customer and field feedback, identify recurring workflows and adoption barriers, and prioritize use cases and investments.
  • Partner with AIEs across regions and customer segments to identify recurring adoption, delivery, and operational bottlenecks and root causes; work with leadership to prioritize actions, align resources, and drive resolution.
  • Lead the design of reusable technical industry workshops—including agendas, demos, materials, and actionable next steps—that regional teams can adapt, with delivery led by AIE and other technical teams.
  • Work with hyperscaler and ecosystem partners to jointly develop industry use cases and coordinate technical readiness, launches, and go-to-market execution.
  • Own the roadmap, quality, and lifecycle of API and industry demos, technical blueprints, and field enablement playbooks, partnering with technical teams to keep assets current, reusable across regions and customer segments, and aligned with customer needs and product capabilities.
  • Design and run field-wide technical campaigns in collaboration with AIE, Sales, Product, and partner teams, tailoring regional execution to move customers from discovery and evaluation toward adoption.
  • Own and improve AIE’s internal operating mechanisms and tooling—including intake, prioritization, operating reviews, and reporting. Establish feedback loops, shared success metrics, and dashboards for delivery, field and customer adoption, API usage, and business impact across regions; use automation and insights to improve team effectiveness and inform AIE, industry, and product priorities.

Qualifications

  • 10+ years of technology-industry experience, with a track record in technical program management, technical strategy, technical GTM, industry programs, or technology consulting. Experience at hyperscalers, ISVs, or consulting firms is preferred.
  • Experience driving technical sales motions and field-wide campaigns with measurable customer adoption or business results.
  • Strong technical fluency in AI, APIs, cloud platforms, and enterprise deployment tradeoffs; experience scoping use cases and shaping technical demos, prototypes, workshops, or reference implementations with engineers.
  • Ability to turn customer and field signals into a clear industry point of view and prioritize investments.
  • Experience partnering with hyperscalers or technology ecosystems on joint solutions, enablement, or go-to-market programs.
  • Experience building and managing internal workflows or tooling; use of automation and AI-powered BI to build dashboards, define success metrics, and drive decisions.
  • Experience leading large-scale global initiatives from design to multi-region rollout and ongoing operations, navigating ambiguity and communicating across diverse audiences.

Skills

Required:Program managementTechnical strategyStakeholder alignment
Nice to have:Workshop design and facilitation

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and additional paid office closures for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits such as charitable donation matching and wellness stipends
  • More details available during hiring process
Last updated Oct 1, 2026. Interested? Apply on the company site.

About OpenAI

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