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Program Manager, Government Trusted Access

OpenAI· OpenAI for Gov
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Hybrid (Washington, DC)$162k - $240k + equityFull-timePosted 3w ago

About the role

Program Manager to coordinate OpenAI’s Government Trusted Access portfolio across high-trust domains (e.g., cyber and biology), building and running operating mechanisms from outreach through onboarding, activation, support, and program improvement. Hybrid work in Washington, DC with relocation assistance.

Responsibilities

  • Coordinate government participation across domain-specific Trusted Access programs, including cyber and biology, and stand up future programs as the portfolio evolves.
  • Own the end-to-end program operating rhythm across intake, qualification, review, approval, onboarding, activation, ongoing support, renewal, and offboarding.
  • Maintain a clear portfolio view of applicants and participating organizations, access levels, requirements, owners, dependencies, commitments, risks, and decisions needed.
  • Build practical program mechanisms such as roadmaps, ownership maps, decision logs, risk registers, service standards, operating reviews, dashboards, and executive updates.
  • Coordinate cross-functional reviews across OpenAI for Government, Safety, Product Policy, Legal, Security, Product, Research, User Operations, Technical Success, Global Affairs, and domain experts.
  • Preserve clear decision boundaries: ensure the right domain owner makes eligibility, policy, safety, security, and access decisions while keeping the broader process moving.
  • Identify stalled reviews, broken handoffs, unclear ownership, capacity constraints, and recurring operational gaps; bring the right context, options, and recommendation to resolve them.
  • Partner with government-facing teams to set accurate expectations, coordinate participant communications, and ensure commitments are tracked through completion.
  • Define and monitor program health through measures such as review time, backlog age, onboarding completion, activation, support demand, participant outcomes, and operational risk.
  • Turn manual and one-off work into scalable workflows, documentation, training, automation, and tooling while retaining appropriate human judgment for sensitive decisions.
  • Capture lessons across domains and translate them into reusable operating patterns without flattening meaningful differences between programs.

Qualifications

  • Hold an active TS clearance
  • 5–10 years of experience in program management, strategy and operations, product operations, trust and safety, risk operations, support operations, government technology, implementation, or a related field.
  • Led complex, cross-functional programs from an ambiguous problem statement through launch and steady-state operation.
  • Able to build trust and drive alignment without direct authority while keeping ownership, accountability, and escalation paths clear.
  • Translate technical, policy, legal, safety, security, and customer requirements into practical workflows and decision structures.
  • Analytically fluent and comfortable using operational data, dashboards, case-management systems, and lightweight automation to identify bottlenecks and improve program health.
  • Communicate clearly with technical teams, operators, government stakeholders, and executives, especially when evidence is incomplete or tradeoffs are sensitive.
  • Learn unfamiliar domains quickly, ask strong questions, and know when to bring in specialists.
  • Operate calmly in a fast-moving environment, exercise sound judgment with sensitive information, and follow through reliably on details and commitments.
  • Experience supporting government, public-sector, national-security, regulated, or other security-conscious organizations.

Skills

Required:Program managementCross-functional coordinationprocesses and workflow design

Benefits

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
Last updated Oct 8, 2026. Interested? Apply on the company site.

About OpenAI

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