Operations Manager, ADGM
About the role
Operational leadership role focused on scaling Coinbase's regulated presence in Abu Dhabi (ADGM), partnering with the Senior Executive Officer to drive operational excellence across core businesses including trading, staking, and custody within a regulated environment.
Responsibilities
- Support the Senior Executive Officer in overseeing and managing operational functions within ADGM, including intragroup and third-party service providers, ensuring delivery aligns with local regulations and contractual obligations
- Own the implementation of operational policies, procedures, SLA frameworks, and risk management processes across key business workstreams
- Establish and maintain supervision frameworks across critical business areas — including trading, staking, and custody operations — in line with regulatory and best-practice requirements
- Build and maintain robust operational resilience frameworks, including risk identification, contingency planning, and vulnerability mitigation to ensure continuity of critical business functions
- Coordinate responses to operational incidents, facilitating timely communication with internal stakeholders, regulators, and third-party service providers
- Develop and manage strong relationships with banks, regulators, and internal stakeholders to effectively communicate operational and risk strategies
- Project manage critical operations and risk-related initiatives across cross-functional teams including Legal, Compliance, Security, Finance, Product, and Customer Service
- Support first-line-of-defense operations across key areas including launch assessments, approvals, staffing, and audit activities
Qualifications
- 8+ years of experience in Middle East financial services, management or strategy consulting, or operations strategy
- Experience within a regulated investment dealer environment, with focus on trade supervision across crypto, equities, or derivatives
- Demonstrated ability to develop new processes and improve existing workflows to drive operational efficiency
- Strong ability to collaborate across a broad range of business functions, with an emphasis on senior management engagement
- Ability to produce high-quality content and materials suitable for external audiences with minimal review
- Excellent communication and presentation skills, with proven ability to thrive in a fast-paced environment
- Familiarity with the crypto/Web3 landscape, including digital asset markets and tokenization
- Utilizes AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
Skills

About Coinbase
Buy, sell, and manage cryptocurrencies.
Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use.
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