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Specialist, Market Operations

Coinbase· Market Operations
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Remote$113k - $132.9kFull-timePosted 3w ago

About the role

Frontend operational support across two exchanges (Coinbase Derivatives Exchange and Deribit) providing real-time troubleshooting, cross-functional coordination, and deployment testing to ensure healthy trading, clearing, and connectivity systems.

Responsibilities

  • Own real-time functional and technical support for electronic trading, clearing systems, and exchange applications across CDE and Deribit.
  • Investigate and resolve customer inquiries related to exchange functionality, market events, connectivity, product schedules, and business technology.
  • Provide front-line support for internal and external investigations tied to exchange operations, including error trade analysis and resolution.
  • Coordinate with product and development teams to launch new products, implement platform updates, and execute deployment testing in pre-production environments.
  • Support onboarding and ongoing operational enablement of clients and vendors across both exchanges, including prediction markets and event contracts listed on CDE.
  • Identify, document, and recommend operational process improvements aligned with business objectives and platform growth.

Qualifications

  • BA/BS in Information Systems, Economics, Finance, or a technical field
  • 1+ years of experience in financial markets operations or a technical operations role
  • Demonstrated product and operational knowledge of listed futures or options, including hands-on experience with error trade analysis and resolution
  • Ability to diagnose and articulate complex technical problems to both technical and non-technical audiences
  • Experience delivering multi-channel support (voice, email, chat) with high-volume, time-sensitive conditions
  • Familiarity with prediction markets, event contracts, FIX protocol, network protocols, SQL, or CRM tools such as Salesforce and JIRA is a plus
  • Utilizes generative AI responsibly with human oversight to improve workflow efficiency, cost, and quality

Skills

Required:Problem solving and troubleshootingMulti-channel supportExchange operations

Benefits

  • Medical Plan, Dental and Vision Plan with generous employee contributions
  • Health Savings Account with company contributions
  • Disability and Life Insurance
  • 401(k) plan with company match
  • Wellness Stipend
  • Mobile/Internet Reimbursement
  • Volunteer Time Off
  • Fertility Counseling and Benefits
  • Generous Time off/Leave Policy
  • The option of getting paid in digital currency
Last updated Oct 15, 2026. Interested? Apply on the company site.
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About Coinbase

Buy, sell, and manage cryptocurrencies.

Founded in June of 2012, Coinbase is a digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin. Our vision is to bring more innovation, efficiency, and equality of opportunity to the world by building an open financial system. Our first step on that journey is making digital currency accessible and approachable for everyone. Two principles guide our efforts. First, be the most trusted company in our domain. Second, create user-focused products that are easier and more intuitive to use.

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