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Senior Enterprise Account Manager

Airbnb· Airbnb Hotels team
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SingaporeFull-timePosted 3w ago

About the role

Senior Enterprise Account Manager focused on driving new Enterprise acquisition and onboarding/optimizing partnerships with regional or global hotel groups, developing acquisition strategies, managing strategic partnerships, and refining scalable supply management across markets.

Responsibilities

  • Own the end-to-end lifecycle of newly acquired Enterprise partnerships, from lead to successful optimization.
  • Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb and HotelTonight as a top strategic partner across all distribution channels.
  • Through the creation of mutual account plans with your partners you will deliver Objectives and KPIs that support the goals of Airbnb and our Enterprise Partners
  • Negotiate agreements with Enterprise partners to unlock new opportunities for both parties & promote long term mutual success
  • Leverage data to make decisions and design projects to best expand and enhance availability and revenue through existing partnerships.
  • Monitor & analyze over/underperformance, market trends, growth opportunities or anomalies and regularly communicate performance to Executives leveraging available production data and global market insight.
  • Work with partners to ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met.
  • Develop close working relationships with key internal teams and individuals to ensure that they provide appropriate levels of support to these key partnerships and key enhancements are made to unlock revenue for the business.
  • Conduct regular business reviews, formal presentations for internal and external purposes.
  • Work cross-functionally to execute changes at scale while collaborating with Market Management as a subject matter expert in Enterprise accounts to drive local property performance.
  • Proactively contribute to the development and standardization of Enterprise team processes, playbooks, and best practices across the global function

Qualifications

  • 8+ years of Enterprise/Strategic Partnerships Account Management experience
  • Deep understanding of the travel industry and an extensive network within the Hospitality ecosystem in APAC
  • Proven track record of executing on strategic priorities
  • Experience in analyzing, structuring and negotiating complex deals that align across multiple business unit needs
  • Exceptional negotiation skills with a proven ability to structure and close high-value, complex deals that establish long-term, strategic partnerships
  • Comfortable performing data analysis and making decisions based on the results
  • Ability to balance time spent between strategic initiatives and operations while diving into the details when necessary
  • Experience developing and selling complex business solutions at the C-Suite level
  • Strong executive presence and the ability to effectively influence top leaders internally and within the industry
  • Proactive self-starter able to prioritize and manage work autonomously
  • Excellent verbal/written communication and presentation skills
  • Business level fluency in English is required
  • Ability to travel at least 40% of the time
  • Have a passion for redefining travel, Airbnb, and being the best!

Skills

Required:Enterprise/Strategic Partnerships Account ManagementNegotiationData analysis

Benefits

  • Reasonable Accommodations during recruitment process
  • Commitment to inclusion and belonging
  • Scam awareness guidance and safe recruitment practices
Last updated Oct 22, 2026. Interested? Apply on the company site.
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About Airbnb

Book accommodations around the world.

Founded in August of 2008 and based in San Francisco, California, Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodations around the world — online or from a mobile phone. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb connects people to unique travel experiences, at any price point, in more than 33,000 cities and 192 countries. And with world-class customer service and a growing community of users, Airbnb is the easiest way for people to monetize their extra space and showcase it to an audience of millions. No global movement springs from individuals. It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, we use hundreds of Post-Its a week, and we give the best high-fives in town. Headquartered in San Francisco, we have satellite offices in Dublin, London, Barcelona, Paris, Milan, Copenhagen, Berlin, Moscow, São Paolo, Sydney, and Singapore.

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