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Mortgage Product Strategist

Valon· Implementation
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Remote$100k - $195kFull-timePosted 3w ago

About the role

Role focused on Foreclosure & Bankruptcy processes within Valon’s mortgage servicing platform, owning deployment and successful rollout with enterprise clients.

Responsibilities

  • Act as a mortgage servicing subject matter expert to help shape business requirements that ultimately become product features.
  • Engage with clients across the deployment cycle — from sales demos to enablement to product support.
  • Serve as a product expert; educate clients on how to use Valon’s system successfully.
  • Understand client needs and tailor solutions that drive measurable outcomes.
  • Collaborate with tech teams (Product, Engineering, Ops) to translate feedback into feature requests and platform improvements.
  • Travel as needed (approx. 25–50%) to support client implementations.

Qualifications

  • 10+ years of mortgage servicing experience, with strong domain knowledge of most mortgage servicing industry concepts.
  • Direct experience managing the technical and operational implementation of a new servicing system.
  • Prior experience with Foreclosure & Bankruptcy preferred.
  • Client-facing experience.

Skills

Required:Mortgage servicingStakeholder managementProduct requirements gatheringCross-functional collaboration

Benefits

  • Compensation: competitive salary with a meaningful stake in the company via equity, and 401(k) plan. The base salary range reflects multiple levels. We assess level based on a combination of experience and interview performance.
  • Health & well-being: comprehensive medical, dental, & vision benefits.
  • Free Food: daily lunch, and dinner provided through Forkable for in-office team members.
  • Commuter benefits: pre-tax deductions for public transit, rideshares, and parking.
  • Grow together: company wide orientation and learning & development opportunities, including regular review cycles with 360-degree feedback.
  • Play together: quarterly budgets for team and company outings.
  • Generous time off: flexible paid time off with no annual limit, sick days, and 11 company holidays.
  • Baby bonding time: 12 weeks of fully paid leave for both birthing and non-birthing parents.
Last updated Oct 15, 2026. Interested? Apply on the company site.

About Valon

The AI-native operating system for mortgage servicing. Building a better foundation for the American Dream.

Mortgage servicingAI-native operating systemRegulated financeRegulated workflowsPlatformValonOS
Company profileWebsite

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