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Founding Advertiser Success Manager

Freebuff· Support
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Hybrid (San Francisco, CA, US)$75k - $100k + equityFull-timePosted 3w ago

About the role

Founding Advertiser Success Manager role at Freebuff, a free AI coding agent funded by ads. Own day-to-day advertiser relationships from self-serve signup or sales handoff through onboarding, campaign performance, and repeat spend. Work directly with founders and Account Executive to create a responsive, personal, and reliable advertiser experience.

Responsibilities

  • Proactively contact new advertisers, understand their goals, and guide them through campaign setup and launch. Aim to respond to every new signup and advertiser question within 1 hour.
  • Keep a clear next step for every account. Follow up with advertisers who have stalled, learn what's blocking them, and help them move forward.
  • Help advertisers prepare creatives, understand campaign options, and set up conversion tracking with support from our technical team.

Qualifications

  • Experience in customer success, account management, advertising operations, or another customer-facing role where you owned outcomes.
  • Excellent follow-through: organized, proactive, and comfortable reaching out repeatedly without waiting for a customer to ask.
  • Clear writing and strong customer judgment. Ability to explain numbers, manage expectations, and handle difficult conversations.
  • Experience with advertising, B2B software, or developer audiences is a plus.

Skills

Required:Customer successAccount managementCampaign setup and optimization
Nice to have:Conversion tracking
Last updated Oct 25, 2026. Interested? Apply on the company site.
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About Freebuff

The 100% free coding agent

We're making consumer agent products completely free, using the best open source models, and funded by ads. Our first product is a coding agent CLI called Freebuff. Install it with "npm i -g freebuff". We're also working on a free Lovable competitor.

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