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Research Lead, Wirecutter

The New York Times· Research and Insight
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Hybrid (New York, NY / Remote USA)$150k - $165kfull-timePosted 2w ago

About the role

Lead research to ensure shopping-centric insights inform Wirecutter’s product development and strategy, partnering across Design, Product, Engineering, Marketing, Data, Editorial, and other areas to improve the connection between visitors and Wirecutter throughout the shopping experience.

Responsibilities

  • Lead research through a human-centered design approach to identify opportunity areas, alongside Product, Design, and Editorial teams
  • Test prototypes, create surveys, and run alpha and beta programs
  • Evaluate impact on trust and relationships with Wirecutter
  • Complement research with behavioral data, proprietary and industry research, and A/B testing results to provide a holistic view of our users.
  • Be a resource and partner to researchers across Marketing, Cooking, News Product, The Athletic and Games to identify opportunities to collaborate and avoid duplicative product work.
  • Manage external research vendors to support moderation, fieldwork, and analysis, ensuring high-quality and efficient project execution.
  • Contribute to the collaborative culture of Audience Insights and Wirecutter; help The New York Times understand, and build empathy for, our audiences.
  • Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
  • Report to the Managing Director, Games and Wirecutter Audience Insights

Qualifications

  • Bachelor of Arts/Bachelor of Science in a relevant field
  • 8+ years of research and insights experience
  • 8+ years of experience implementing a range of research methods (qualitative and quantitative) and design thinking techniques based on the problem to be solved
  • 3+ years of experience in the e-commerce industry, or shopping experiences.
  • 3+ years of experience moderating qualitative research and facilitating brainstorms and workshops with partners.
  • 3+ years of experience summarizing complex findings into compelling narratives and visualize insights for diverse audiences with actionable insights

Skills

Required:Research leadership in product and shopper insightsQualitative researchQuantitative research

Benefits

  • For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock.
  • Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, employee stock purchase plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.
Last updated Oct 7, 2026. Interested? Apply on the company site.
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